The Square | Hotel in Surabaya, Indonesia

| 7.8 (72 Reviews) |  1 Bathroom
Siwalankerto Hotel | The Square

Hotel with Laundry, Business Services and Restaurant

Hotel connected to a shopping center in Surabaya with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/cafe are onsite.
The Square offers 120 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

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Siwalankerto Street 146-148, Surabaya, 60236, Indonesia

Amenities

ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • TowelsTowels
  • ShowerShower
  • Private bathroomPrivate bathroom
  • Hair dryer (on request)Hair dryer (on request)
BedroomBedroom
  • Premium beddingPremium bedding
  • Pillow-top mattressPillow-top mattress
  • Turndown serviceTurndown service
  • DeskDesk
  • Free newspapersFree newspapers
  • Laptop-compatible safeLaptop-compatible safe
  • SlippersSlippers
  • PhonePhone
BreakfastBreakfast
  • 1 poolside bar1 poolside bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Room service availableRoom service available
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 70000 for adults and IDR 50000 for childrenBuffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 70000 for adults and IDR 50000 for children
  • Paper towelsPaper towels
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Airport shuttle on requestAirport shuttle on request
  • Free self parking on siteFree self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • ElevatorElevator
ActivitiesActivities
  • Outdoor poolOutdoor pool
  • Billiards/pool tableBilliards/pool table
  • ShoppingShopping
  • Full-service spaFull-service spa
  • Fitness centerFitness center
EntertainmentEntertainment
  • 28-inch LCD TV28-inch LCD TV
  • Cable channelsCable channels
  • Premium channelsPremium channels
GeneralGeneral
  • Meeting rooms -  7Meeting rooms - 7
  • Front-desk safeFront-desk safe
  • Banquet hallBanquet hall
  • Gift shop/newsstandGift shop/newsstand
  • Free newspapers in lobbyFree newspapers in lobby
  • Grocery/convenience storeGrocery/convenience store
  • ElevatorElevator
  • ATM/banking servicesATM/banking services
  • EnglishEnglish
  • IndonesianIndonesian
  • Designated smoking areasDesignated smoking areas
  • TV in lobbyTV in lobby
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • Grocery/convenience storeGrocery/convenience store
  • Turndown serviceTurndown service
  • Luggage storageLuggage storage
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • 24-hour front desk24-hour front desk
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in all rooms: Free WiFi and wired InternetAvailable in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
  • GardenGarden
  • BalconyBalcony
SpaSpa
  • MassagesMassages

Policies

Check-in
Check-in
Check-in start time: 2 pm; check-in end time: midnight early check-in fee: idr 180000 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon late check-out fee: idr 180000 late check-out subject to availability
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately idr 70000 for adults and idr 50000 for children airport shuttle fee: idr 150000 per vehicle early check-in fee: idr 180000 (subject to availability) late check-out fee: idr 180000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dec 8, 2019 04:59:19 PM
Review Score:   4
Summary: The staff are very helpful.
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Twin Room
Room Size: m2
2 Twin Beds
Deluxe Twin Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: m2
1 King Bed
Deluxe Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Square pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Square?

Check-in time for The Square starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Square have a swimming pool?

Yes, this The Square has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Square?

Best-rates for the The Square starts from $16 per night with includes Bedding/Linens, Wellness Facilities, Laundry, Business Services, Restaurant, Guest Services, Parking, TV, Balcony/Terrace, Breakfast, Child Friendly, Designated Smoking Area, Wheelchair Accessible, Accessibility, Spa, Bar, Internet, Kitchen, Pool with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Square a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Square wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Square is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Square?

Based on the information reported by the owner or manager, the The Square indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Square?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Square are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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