Sercotel Ayala Bilbao | Hotel in Bilbao, Spain

| 9.2 (624 Reviews) |  1 Bathroom
Bilbao City Centre Hotel | Sercotel Ayala Bilbao

Hotel with Air Conditioner, TV and Accessibility

This smoke-free hotel features a microwave in a common area, a meeting room, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Sercotel Ayala Bilbao offers 61 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 50-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Canciller Ayala, Bilbao, 48008, Spain

Amenities

Air ConditionerAir Conditioner
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
FireplaceFireplace
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Bathtub or showerBathtub or shower
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Toothbrush and toothpasteToothbrush and toothpaste
  • BidetBidet
  • Hair dryerHair dryer
BedroomBedroom
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Desk chairDesk chair
  • SoundproofingSoundproofing
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • DeskDesk
  • SafeSafe
  • PhonePhone
  • Individually furnishedIndividually furnished
  • Individually decoratedIndividually decorated
  • Bed sheetsBed sheets
  • Air conditioning (climate-controlled)Air conditioning (climate-controlled)
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
BreakfastBreakfast
  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 20 per personBuffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 20 per person
  • MinibarMinibar
ParkingParking
  • 24-hour offsite parking (EUR 20 per day); discounts available24-hour offsite parking (EUR 20 per day); discounts available
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Well-lit path to entranceWell-lit path to entrance
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Braille signageBraille signage
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • Elevator door width (inches): 31Elevator door width (inches): 31
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • Stair-free path to entranceStair-free path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk height (inches): 30Wheelchair-accessible registration desk height (inches): 30
  • ElevatorElevator
ActivitiesActivities
  • CasinoCasino
  • Health/beauty spaHealth/beauty spa
EntertainmentEntertainment
  • 50-inch flat-screen TV50-inch flat-screen TV
  • Digital channelsDigital channels
GeneralGeneral
  • FrenchFrench
  • SpanishSpanish
  • EnglishEnglish
  • Smoke-free propertySmoke-free property
  • TV in lobbyTV in lobby
  • Communal living roomCommunal living room
  • Fireplace in lobbyFireplace in lobby
  • Shared microwaveShared microwave
  • Coworking spaceCoworking space
  • Meeting roomMeeting room
  • Front-desk safeFront-desk safe
  • Reception hallReception hall
  • Vending machineVending machine
  • LibraryLibrary
  • ElevatorElevator
Guest ServicesGuest Services
  • Multilingual staffMultilingual staff
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Laundry facilitiesLaundry facilities
  • Laundry facilitiesLaundry facilities
  • Soundproofed roomsSoundproofed rooms
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 2:30 pm; check-in end time: anytime early check-in subject to availability
Check-out
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged express check-out available
Child Policy
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 20 per person nearby parking fee: eur 20 per day(492 ft away; open 24 hours) pet fee: eur 25 per pet, per day service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets allowed for an extra charge of eur 25 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs and cats only 1 total (up to 44 lbs per pet) pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) this property accepts credit cards and cash safety features at this property include a fire extinguisher

Reviews

maria graciela
Oct 6, 2026 01:27:36 PM
Review Score:   10
Summary: Hotel was clean, staff was friendly and location was great. Nice breakfast spread too. Would stay here again.
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Room Arrangement

Room InfoFacilities
Basic Room
Room Size: m2
1 Double Bed
Basic Room

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Superior Room
Room Size: m2
2 Twin Bed and Double Bed
Superior Room

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Classic Double Room
Room Size: m2
1 Double Bed
Classic Double Room

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Classic Twin Room
Room Size: m2
2 Twin Beds
Classic Twin Room

General

Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Sercotel Ayala Bilbao pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sercotel Ayala Bilbao have a swimming pool? 

No, this Sercotel Ayala Bilbao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala Bilbao? 

Best-rates for the Sercotel Ayala Bilbao starts from $118 per night with includes Air Conditioner, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Fireplace, Bar, Guest Services, Entertainment, Breakfast, Internet, Kitchen, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sercotel Ayala Bilbao a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala Bilbao wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Sercotel Ayala Bilbao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala Bilbao? 

Based on the information reported by the owner or manager, the Sercotel Ayala Bilbao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala Bilbao? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala Bilbao are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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