Novotel Cusco | Hotel in Cusco, Peru

| 9.0 (836 Reviews) |  6 Bathrooms  16 Guests
Cusco Historic Center Hotel | Novotel Cusco

Hotel with View, Balcony and Accessibility

Located in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral. All rooms of Cusco Novotel are equipped with a mini-bar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7. Guests can enjoy international and local cuisine in Yaku Wasi Bar & Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks. The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk. Novotel Cusco is only 5 minutes from the Koricancha Temple.

Novotel Cusco is located in Cusco.

This 99 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 4 star rated property and has over 836 reviews with the average score of 9 . Coming to Cusco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 99 Bedrooms Hotel if you want to learn more about this Casai place in Cusco. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Cusco in Cusco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Cusco”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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San Agustin, 239, Cusco, 00, Peru

Amenities

ViewView
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • BarBar
  • Snack barSnack bar
  • FruitFruit
  • Breakfast in the roomBreakfast in the room
  • Wine/ChampagneWine/Champagne
  • Special diet meals (on request)Special diet meals (on request)
  • Kids' mealsKids' meals
  • RestaurantRestaurant
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
ActivitiesActivities
  • SaunaSauna
  • Happy hourHappy hour
  • Head massageHead massage
  • Hand massageHand massage
  • Back massageBack massage
  • MassageMassage
  • Foot massageFoot massage
  • Full-body massageFull-body massage
  • Neck massageNeck massage
  • SpaSpa
GeneralGeneral
  • Facilities for disabled guestsFacilities for disabled guests
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • ElevatorElevator
Guest ServicesGuest Services
  • Business centerBusiness center
  • Dry cleaningDry cleaning
  • Fax/PhotocopyingFax/Photocopying
  • Airport shuttleAirport shuttle
  • Shuttle service (additional charge)Shuttle service (additional charge)
  • Tour deskTour desk
  • Daily housekeepingDaily housekeeping
  • Suit pressSuit press
  • Shuttle serviceShuttle service
  • ConciergeConcierge
  • LaundryLaundry
  • Ironing serviceIroning service
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Room serviceRoom service
  • 24-hour front desk24-hour front desk
  • Packed lunchesPacked lunches
  • Airport shuttle (additional charge)Airport shuttle (additional charge)
  • Baggage storageBaggage storage
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • GardenGarden
  • TerraceTerrace
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Key card accessKey card access
  • Fire extinguishersFire extinguishers
  • Key accessKey access
  • CCTV outside propertyCCTV outside property
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Breakfast to-go containersBreakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securelyDelivered food covered securely
  • Process in place to check health of guestsProcess in place to check health of guests
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Access to healthcare professionalsAccess to healthcare professionals
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Face masks for guests availableFace masks for guests available
  • Physical distancing rules followedPhysical distancing rules followed
  • Contactless check-in/outContactless check-in/out
  • Cashless payment availableCashless payment available
Transportation/ShuttleTransportation/Shuttle
  • Airport pickupAirport pickup
  • Airport drop-offAirport drop-off

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Pet Policy
Pet Policy
Pets are not allowed
Based on local tax laws, peruvian citizens (and foreigners staying more than 59 days in peru) must pay an additional fee of 18%. to be exempt from this 18% additional fee (iva), a copy of the immigration card and passport must be presented, please note both documents are required for fee exemption. guests who are not able to present both documents will be required to pay the fee, foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in peru. this fee is not automatically calculated in the total costs for the reservation.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.51
Location:
9.63
Staff:
9.28
Facilities:
8.82
Comfort:
9.08
Cleanliness:
9.1
Jessica Ann
Jul 5, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful property with kind helpful staff. We left our things there to go to Machu Picchu and were late coming back but they still held everything for us. One front desk staff (her name begins with a Y, I think it was Yanet) was very kind to us.
Negative: Our room was smaller than in other hotels
Summary: Kind staff, clean room, beautiful building
See All Reviews

Room Arrangement

Room InfoFacilities
Colonial Double Room
Room Type: Triple
Room Size: 24 m2
1 King bed(s) Bed
Colonial Double Room

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Linens

Room amenities

Feather pillow
Standard Double Room with Sofa - Non-Smoking
Room Type: Quad
Room Size: 20 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Standard Double Room with Sofa - Non-Smoking

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

Bedroom

Childrens' cribs, Linens

Room amenities

Sofa bed, Feather pillow

Accessibility

Accessible by elevator
Standard Room with Two Single Beds
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed
Standard Room with Two Single Beds

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens

Room amenities

Feather pillow

Accessibility

Accessible by elevator
Twin Room
Room Type: Double
Room Size: 24 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens

Room amenities

Feather pillow
Colonial Double Room
Room Type: Single
Room Size: 23 m2
1 Full bed(s) Bed
Colonial Double Room

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens

Room amenities

Feather pillow
Colonial Family Duplex Room
Room Type: Quad
Room Size: 23 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed
Colonial Family Duplex Room

Food & Drink

Minibar

Bathroom

Shampoo, Towels, Hairdryer, Body soap, Toilet paper, Shower, Bathtub or shower, Private bathroom, Free toiletries, Conditioner, Toilet

General

Safe, Smoke Alarm, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Heating

Media & Technology

TV, Flat-screen TV, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens

Room amenities

Feather pillow

FAQ's

Is this Novotel Cusco pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Cusco?

Check-in time for Novotel Cusco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Cusco have a swimming pool?

No, this Novotel Cusco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Cusco?

Best-rates for the Novotel Cusco starts from $364 per night with includes View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Cusco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Cusco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Cusco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Cusco?

Based on the information reported by the owner or manager, the Novotel Cusco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Cusco?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Cusco are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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