Hotel Fire & Ice | Hotel in Neuss, Germany

| 9.4 (284 Reviews) |  1 Bathroom
Grefrath Hotel | Hotel Fire & Ice

Hotel with Parking, TV and Balcony

With direct access to the slopes, Hotel Fire & Ice makes guests feel at home with amenities like a restaurant and a full-service spa.
Change of towels is available on request.
Hotel Fire & Ice offers 101 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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An der Skihalle 1, Neuss, 41472, Germany

Amenities

ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
FireplaceFireplace
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
Eco FriendlyEco Friendly
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • Free toiletriesFree toiletries
  • TowelsTowels
  • BathrobesBathrobes
  • Hair dryerHair dryer
BedroomBedroom
  • Premium beddingPremium bedding
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Down comforterDown comforter
  • Pillow-top mattressPillow-top mattress
  • Bed sheetsBed sheets
  • Pillow menuPillow menu
  • Individually furnishedIndividually furnished
  • Laptop-compatible safeLaptop-compatible safe
  • LED light bulbsLED light bulbs
  • Water-efficient toilets onlyWater-efficient toilets only
  • SlippersSlippers
  • SoundproofingSoundproofing
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • PhonePhone
  • Connecting rooms availableConnecting rooms available
  • Eco-friendly cleaning products usedEco-friendly cleaning products used
BreakfastBreakfast
  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for childrenBuffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 restaurant1 restaurant
  • 2 bars/lounges2 bars/lounges
  • Free bottled waterFree bottled water
  • Coffee/tea makerCoffee/tea maker
  • Electric kettleElectric kettle
ParkingParking
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Uncovered self parking on site (EUR 6 per day)Uncovered self parking on site (EUR 6 per day)
  • Electric car charging station on siteElectric car charging station on site
  • Limited onsite parkingLimited onsite parking
  • RV/bus/truck parking (surcharge) on siteRV/bus/truck parking (surcharge) on site
AccessibilityAccessibility
  • Elevator door width (inches): 35Elevator door width (inches): 35
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Well-lit path to entranceWell-lit path to entrance
  • ElevatorElevator
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
  • 2 on-site accessible parking spaces2 on-site accessible parking spaces
  • Wheelchair-accessible path of travelWheelchair-accessible path of travel
  • Stair-free path to entranceStair-free path to entrance
ActivitiesActivities
  • Ski liftsSki lifts
  • GolfingGolfing
  • SkiingSkiing
  • Hiking/biking trailsHiking/biking trails
  • Health/beauty spaHealth/beauty spa
  • Ski areaSki area
  • Downhill skiingDownhill skiing
  • Bike parkingBike parking
  • SnowboardingSnowboarding
  • ShoppingShopping
  • Fitness centerFitness center
  • SleddingSledding
  • Mini golfMini golf
  • Full-service spaFull-service spa
  • Steam roomSteam room
  • SaunaSauna
EntertainmentEntertainment
  • 32-inch LCD TV32-inch LCD TV
  • Satellite channelsSatellite channels
GeneralGeneral
  • Conference center (269 square feet of space)Conference center (269 square feet of space)
  • Meeting rooms - 13Meeting rooms - 13
  • Banquet hallBanquet hall
  • Lockers availableLockers available
  • ElevatorElevator
  • Front-desk safeFront-desk safe
  • Reception hallReception hall
  • ATM/banking servicesATM/banking services
  • SpanishSpanish
  • EnglishEnglish
  • FrenchFrench
  • PolishPolish
  • GermanGerman
  • DutchDutch
  • Reusable tableware onlyReusable tableware only
  • Double-glazed windowsDouble-glazed windows
  • Fireplace in lobbyFireplace in lobby
  • Reusable cups onlyReusable cups only
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • No plastic soda bottlesNo plastic soda bottles
  • No plastic water bottlesNo plastic water bottles
  • Smoke-free propertySmoke-free property
  • Vegetarian dining optionsVegetarian dining options
  • Local artist showcaseLocal artist showcase
  • Comprehensive food waste policyComprehensive food waste policy
  • No plastic drinking strawsNo plastic drinking straws
Guest ServicesGuest Services
  • Children's gamesChildren's games
  • Laundry facilitiesLaundry facilities
  • HighchairHighchair
  • Mini golfMini golf
  • Soundproofed roomsSoundproofed rooms
  • Art suppliesArt supplies
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • Ski storageSki storage
  • Ski-in/ski-out accessSki-in/ski-out access
  • Multilingual staffMultilingual staff
  • Skiing lessonsSkiing lessons
  • Dry cleaning serviceDry cleaning service
  • Laundry facilitiesLaundry facilities
  • Ski passesSki passes
  • Ski equipment rentalsSki equipment rentals
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Luggage storageLuggage storage
  • 24-hour front desk24-hour front desk
  • Change of towels (on request)Change of towels (on request)
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
OutdoorsOutdoors
  • TerraceTerrace
SpaSpa
  • SaunaSauna
  • Steam roomSteam room
  • MassagesMassages
  • Spa open dailySpa open daily

Policies

Check-in
Check-in
Check-in time starts at 4:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 3 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 30.0 per night.
Payment Policy
Payment Policy
Fee for buffet breakfast: approximately eur 24.50 for adults and eur 12.25 for children uncovered self parking fee: eur 6 per day rollaway bed fee: eur 30.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Aleksander
Jul 8, 2026 04:07:24 AM
Review Score:   10
Summary: Bra.
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Room Arrangement

Room InfoFacilities
Standard Twin Room, 1 Twin Bed
Room Size: 258 square feet m2
1 Twin Bed
Standard Twin Room, 1 Twin Bed

General

Rollaway/extra beds (surcharge), Square feet - 258, Desk, Room and bed type depend on availability check-in, Ping - 7.25, Square meters - 24, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds
Family Suite
Room Size: 441 square feet m2
2 Double Bed and Twin Bunk Bed
Family Suite

General

Rollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Number of bedrooms - 1, Children's books, Wardrobe or closet, Bed count maximum 3, Extra bed count 1, Square feet - 441, Air conditioning, Free cribs/infant beds, Bed count minimum 3
Baum Chalet, 1 Queen Bed, Garden View
Room Size: 269 square feet m2
1 Queen Bed
Baum Chalet, 1 Queen Bed, Garden View

General

Square feet - 269, No rollaway/extra beds, Portable fan, No cribs (infant beds), Garden view, Wardrobe or closet, Ping - 7.56, Square meters - 25, Heated floors, Bed count minimum 1, Bed count maximum 1
Premium Twin Room
Room Size: 280 square feet m2
1 Double Bed
Premium Twin Room

General

Rollaway/extra beds (surcharge), Square feet - 280, Number of bedrooms - 1, Wardrobe or closet, Square meters - 26, Bed count minimum 1, Extra bed count 1, Air conditioning, Bed count maximum 1, Free cribs/infant beds, Ping - 7.87

FAQ's

Is this Hotel Fire & Ice pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Fire & Ice have a swimming pool? 

No, this Hotel Fire & Ice does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Fire & Ice? 

Best-rates for the Hotel Fire & Ice starts from $127 per night with includes Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Bedding/Linens, Skiing, Wellness Facilities, Spa, Fireplace, Restaurant, Bar, Toiletries, Guest Services, Eco Friendly, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Fire & Ice a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Fire & Ice wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Fire & Ice is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Fire & Ice? 

Based on the information reported by the owner or manager, the Hotel Fire & Ice indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Fire & Ice? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Fire & Ice are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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