Hotel Basan Plaza | Hotel in San Juan de Pasto, Colombia

| 9.2 (29 Reviews) |  1 Bathroom
San Juan de Pasto Hotel | Hotel Basan Plaza

Hotel with Parking, TV and Accessibility

This smoke-free hotel features a restaurant, a snack bar/deli, and coffee/tea in a common area. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a refrigerator in a common area, a business center, and conference space are onsite.
Hotel Basan Plaza offers 13 accommodations. Each accommodation is individually decorated. 42-inch Smart televisions come with cable channels. Bathrooms include showers with hydromassage showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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4-79 Cl 21A, San Juan de Pasto, 520006, Colombia

Amenities

ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
RestaurantRestaurant
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Toilet paperToilet paper
  • Hydromassage showerheadHydromassage showerhead
  • SoapSoap
  • TowelsTowels
  • ShowerShower
  • ShampooShampoo
BedroomBedroom
  • Bed sheetsBed sheets
  • PhonePhone
  • Individually decoratedIndividually decorated
  • DeskDesk
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Free local callsFree local calls
BreakfastBreakfast
  • Free local cuisine breakfast available daily 7:00 AM–9:30 AMFree local cuisine breakfast available daily 7:00 AM–9:30 AM
  • Room service availableRoom service available
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Hosted evening meal available on weekdays for a fee of COP 9000Hosted evening meal available on weekdays for a fee of COP 9000
  • 1 restaurant1 restaurant
  • Free daily receptionFree daily reception
ParkingParking
  • Onsite parking available only on requestOnsite parking available only on request
  • 24-hour roundtrip airport shuttle (surcharge)24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
  • Height restrictions apply for onsite parkingHeight restrictions apply for onsite parking
  • Airport shuttle at scheduled times, on requestAirport shuttle at scheduled times, on request
  • Free extended parking on siteFree extended parking on site
AccessibilityAccessibility
  • Valet for wheelchair-equipped vehicleValet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • ElevatorElevator
  • Wheelchair-accessible restaurantWheelchair-accessible restaurant
  • Handrails in stairwaysHandrails in stairways
  • Wheelchair-accessible registration deskWheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible loungeWheelchair-accessible lounge
  • Wheelchair-accessible path to elevatorWheelchair-accessible path to elevator
ActivitiesActivities
  • Outlet shoppingOutlet shopping
  • CasinoCasino
  • Art galleryArt gallery
EntertainmentEntertainment
  • 42-inch Smart TV42-inch Smart TV
  • Cable channelsCable channels
GeneralGeneral
  • Conference space (2153 square feet)Conference space (2153 square feet)
  • Business centerBusiness center
  • Meeting rooms - 3Meeting rooms - 3
  • ElevatorElevator
  • Banquet hallBanquet hall
  • Front-desk safeFront-desk safe
  • Reception hallReception hall
  • BallroomBallroom
  • Water dispenserWater dispenser
  • EnglishEnglish
  • SpanishSpanish
  • Smoke-free propertySmoke-free property
  • TV in lobbyTV in lobby
  • Shared refrigeratorShared refrigerator
Guest ServicesGuest Services
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Daily housekeepingDaily housekeeping
  • Concierge servicesConcierge services
  • Luggage storageLuggage storage
  • Front desk (limited hours)Front desk (limited hours)
  • Wedding servicesWedding services
  • Laundry facilitiesLaundry facilities
  • Free grocery shopping serviceFree grocery shopping service
  • Tour/ticket assistanceTour/ticket assistance
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi

Policies

Check-in
Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm express check-in available late check-in subject to availability
Check-out
Check-out
Check-out before noon express check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! one child 9 years old or younger stays free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Airport shuttle fee: cop 50000 per vehicle (one-way, maximum occupancy 4) hosted evening meal: cop 9000 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Anthony
Jun 8, 2026 07:15:56 PM
Review Score:   10
Summary: Great stay! The staff were excellent as was the breakfast! I would recommend and stay again
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Room Arrangement

Room InfoFacilities
Family Quadruple Room
Room Size: 269 square feet m2
3 Double Bed, Large Twin Bed and Twin Bed
Family Quadruple Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Courtyard view, Square meters - 25, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Family Room
Room Size: m2
3 Double Bed and Large Twin Beds
Family Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Wheelchair accessible, Number of bathrooms - 1, Bed count minimum 3
Double Room
Room Size: m2
1 Double Bed
Double Room

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Quadruple Room
Room Size: m2
2 Double Beds
Quadruple Room

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Standard Triple Room
Room Size: m2
2 Double Bed and Twin Bed
Standard Triple Room

General

Number of living rooms 0, Number of bedrooms - 0, Wheelchair accessible, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Hotel Basan Plaza pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Basan Plaza have a swimming pool? 

No, this Hotel Basan Plaza does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Basan Plaza? 

Best-rates for the Hotel Basan Plaza starts from $43 per night with includes Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Restaurant, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Basan Plaza a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Basan Plaza wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Hotel Basan Plaza is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Basan Plaza? 

Based on the information reported by the owner or manager, the Hotel Basan Plaza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Basan Plaza? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Basan Plaza are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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