Emerald Hotel | Hotel in Nuku'alofa, Tonga

| 7.0 (142 Reviews) | 1 Bathroom

Hotel with Air Conditioner, Parking and Designated Smoking Area

Along with a restaurant, this hotel has a bar/lounge and concierge services. Self parking is free. Additionally, dry cleaning, laundry facilities, and free newspapers are onsite.
Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.

Vuna Road, Nuku'alofa, Tonga

Amenities

Air Conditioner

Parking

Designated Smoking Area

Business Services

Bedding/Linens

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Towels

Rainfall showerhead

Free toiletries

Private bathroom

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Local maps

Iron/ironing board (on request)

Separate sitting area

Soundproofing

Desk

Slippers

Turndown service

Breakfast

1 bar

Room service available

1 restaurant

Coffee/tea maker

Electric kettle

Parking

Wheelchair-accessible parking available

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Well-lit path to entrance

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Wheelchair-accessible restaurant

This property does not have elevators

Wheelchair-accessible lounge

Activities

Whale watching

Bicycle rentals

Playground

Entertainment

Digital channels

42-inch LCD TV

Premium channels

General

Meeting rooms

Free newspapers in lobby

Banquet hall

Gift shop/newsstand

Front-desk safe

English

Chinese (Mandarin)

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Laundry facilities

Playground

Soundproofed rooms

Daily housekeeping

Multilingual staff

Concierge services

Luggage storage

Tour/ticket assistance

Turndown service

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Front desk (limited hours)

Internet

Available in all rooms: WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight early check-in fee: usd 25 early check-in subject to availability late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 10 am late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 35.0 per day. cribs (infant beds) are available for usd 25.0 per stay.

Payment Policy

Airport shuttle fee: usd 25.00 per person early check-in fee: usd 25 (subject to availability) late check-in fee: usd 25 for check-in between 10:00 pm and 6:30 am late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 25.0 per stay rollaway bed fee: usd 35.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges included wifi is limited to 100 mb per guestroom, per stay. a surcharge applies for additional usage. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Venetia

Feb 16, 2026 12:23:13 AM

Review Score: 4

Summary: 3-star at best and that's being generous. The walls are not insulated from noise. Old outdated furnishing, pillow cases seemed clean, but stained, sheets torn in places, ceiling, walls and wood trim peeling in places, bathroom fan didn't work, towels felt like sandpaper, strong smell of disinfectant, TV was broken, they couldn't fix it and wouldn't replace it, just said "oh well," sketchy wifi, but nice staff-Nai is awesome, good AC and close to the ocean. You could do better with a different hotel, one that actually provides the services that it advertises.

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Room Arrangement

Room Info	Facilities
Executive Mini Suite Sea View Room Size: 323 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Wardrobe or closet, Sea view, Balcony, Square feet - 323, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe King Room, Sea View Room Size: 237 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 237, Number of bedrooms - 1, Wardrobe or closet, Ping - 6.66, Balcony, Beach view, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Deluxe King Room, Upstairs, Garden View Room Size: 237 square feet m² 1 King Bed	General Square feet - 237, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Deluxe King Room, Downstairs, Garden View Room Size: 258 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 1, Low-height bed, Garden view, Ping - 7.25, Square meters - 24, Wheelchair accessible, Cribs/infant beds (surcharge), Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Twin Room Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, No rollaway/extra beds, Square feet - 280, No cribs (infant beds), Number of bedrooms - 1, Garden view, Wardrobe or closet, Square meters - 26, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Emerald Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Emerald Hotel have a swimming pool?

No, this Emerald Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Emerald Hotel?

Best-rates for the Emerald Hotel starts from $126 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Business Services, Bedding/Linens, Restaurant, Bar, Toiletries, Guest Services, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Emerald Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Emerald Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Emerald Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Emerald Hotel?

Based on the information reported by the owner or manager, the Emerald Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Emerald Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Emerald Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

£93