Casa Hormiga | Hotel in Bacalar, Mexico

| 9.6 (130 Reviews) |  1 Bathroom
Mario Villanueva Madrid Hotel | Casa Hormiga

Hotel with Air Conditioner, Parking and Pool

Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Change of towels is available on request.
Casa Hormiga offers 18 air-conditioned accommodations with laptop-compatible safes and slippers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Av. 3 & Calle 32, Bacalar, 77930, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
Balcony/TerraceBalcony/Terrace
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
Barbecue/Outdoor CookingBarbecue/Outdoor Cooking
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • ShowerShower
  • SoapSoap
  • ShampooShampoo
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Designer toiletriesDesigner toiletries
  • Toilet paperToilet paper
  • Hair dryerHair dryer
BedroomBedroom
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Electrical adapters/chargersElectrical adapters/chargers
  • Separate sitting areaSeparate sitting area
  • Iron/ironing board (on request)Iron/ironing board (on request)
  • DeskDesk
  • Laptop-compatible safeLaptop-compatible safe
  • Local mapsLocal maps
  • SlippersSlippers
  • ChefChef
  • Individually furnishedIndividually furnished
  • Window screensWindow screens
  • In-room massageIn-room massage
  • Individually decoratedIndividually decorated
  • Ceiling fanCeiling fan
  • Pillow menuPillow menu
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
BreakfastBreakfast
  • 1 bar1 bar
  • 1 restaurant and 1 coffee shop/cafe1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • Room service availableRoom service available
  • Champagne serviceChampagne service
ParkingParking
  • Onsite parking available only on requestOnsite parking available only on request
  • Roundtrip airport shuttle (surcharge)Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on siteFree secured, uncovered self parking on site
  • Wheelchair-accessible parking availableWheelchair-accessible parking available
AccessibilityAccessibility
  • Wheelchair-accessible public washroomWheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parkingWheelchair-accessible parking
  • Wheelchair-accessible poolWheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • WindsurfingWindsurfing
  • FishingFishing
  • ZipliningZiplining
  • Horse ridingHorse riding
  • Beach (direct access)Beach (direct access)
  • EcotoursEcotours
  • SnorkelingSnorkeling
  • Private picnicsPrivate picnics
  • Art galleryArt gallery
  • Shopping mallShopping mall
  • Children's poolChildren's pool
  • 2 outdoor pools2 outdoor pools
  • Full-service spaFull-service spa
  • Bicycle rentalsBicycle rentals
GeneralGeneral
  • Designated smoking areas (fines apply)Designated smoking areas (fines apply)
  • Couples diningCouples dining
  • Romance packages availableRomance packages available
  • TV in lobbyTV in lobby
  • Communal living roomCommunal living room
  • Computer stationComputer station
  • SpanishSpanish
  • EnglishEnglish
  • Water dispenserWater dispenser
  • Front-desk safeFront-desk safe
  • Reception hallReception hall
  • LibraryLibrary
  • Gift shop/newsstandGift shop/newsstand
  • Banquet hallBanquet hall
Guest ServicesGuest Services
  • Wedding servicesWedding services
  • Multilingual staffMultilingual staff
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Dry cleaning serviceDry cleaning service
  • Daily housekeepingDaily housekeeping
  • Change of towels (on request)Change of towels (on request)
  • Concierge servicesConcierge services
  • Front desk (limited hours)Front desk (limited hours)
  • Laundry facilitiesLaundry facilities
  • Babysitting (surcharge)Babysitting (surcharge)
  • Children's gamesChildren's games
  • Children's dinnerwareChildren's dinnerware
  • Children's poolChildren's pool
  • 2 outdoor pools2 outdoor pools
  • Laundry facilitiesLaundry facilities
  • Children's booksChildren's books
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • Outdoor furnitureOutdoor furniture
  • FirepitFirepit
  • TerraceTerrace
  • Pool umbrellasPool umbrellas
  • Balcony or patioBalcony or patio
SpaSpa
  • Spa open dailySpa open daily
  • Body treatmentsBody treatments
  • AromatherapyAromatherapy
  • Hot tubHot tub
  • Massage - deep-tissueMassage - deep-tissue
  • Massage - prenatalMassage - prenatal
  • Couples treatment room(s)Couples treatment room(s)
  • 4 treatment rooms4 treatment rooms
  • Massage - hot stoneMassage - hot stone
  • SaunaSauna
  • Manicures and pedicuresManicures and pedicures
  • Massage - sportsMassage - sports
  • FacialsFacials
  • ReflexologyReflexology
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - ThaiMassage - Thai
  • Body wrapsBody wraps

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm early check-in subject to availability early check-in fee: usd 60 late check-in subject to availability late check-in fee: usd 60 for check-in between 11:00 am and 5:00 pm minimum check-in age: 18
Check-out
Check-out
Check-out before noon late check-out subject to availability late check-out fee: usd 60
Child Policy
Child Policy
Children are welcome.
Payment Policy
Payment Policy
Early check-in fee: usd 60 (subject to availability) late check-in fee: usd 60 for check-in between 11:00 am and 5:00 pm late check-out fee: usd 60 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed guests must contact this property in advance to reserve onsite parking this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a fire extinguisher, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room property registration number 010-007-001455/2025 property registration number spa191009bv5

Reviews

Bianca
Aug 10, 2026 10:28:32 PM
Review Score:   10
Summary: This hotel is gorgeous and very comfortable and serene. It's in a great locations very close to the Zocalo and the lagoon. The concierge team was incredibly helpful and accommodating. The restaurant on site had great drinks but I think the food could be improved as it left little to be desired in terms of options. I do have a severe shellfish allergy and they were VERY on top of that which I appreciated. You do not have your own fridge or TV in the room if that matters to you. They also don't provide body wash, which I found odd, but other than that I would absolutely stay here again. It was absolutely lovely and the many pools were a godsend with the heat as they keep them cool.
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Room Arrangement

Room InfoFacilities
Luxury Double Room
Room Size: 569 square feet m2
1 King Bed
Luxury Double Room

General

Square meters - 53, Square feet - 569, Garden view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 16, Bed count minimum 1, Bed count maximum 1
Luxury Twin Room
Room Size: 569 square feet m2
2 Twin Beds
Luxury Twin Room

General

Square meters - 53, Square feet - 569, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 16, Bed count minimum 2, Bed count maximum 2
Luxury Tree House, Pool View, Mezzanine
Room Size: 667 square feet m2
2 Queen Bed and King Bed
Luxury Tree House, Pool View, Mezzanine

General

Square meters - 62, Square feet - 667, Number of living rooms 1, Pool view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 19, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Casa Hormiga pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Hormiga have a swimming pool? 

Yes, this Casa Hormiga has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Hormiga? 

Best-rates for the Casa Hormiga starts from $213 per night with includes Air Conditioner, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Hot Tub, Internet, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Hormiga a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Hormiga wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Casa Hormiga has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Hormiga? 

Based on the information reported by the owner or manager, the Casa Hormiga indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Hormiga? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Hormiga are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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