The Upper House | Hotel in Stoke-on-Trent, United Kingdom

| 9.4 (279 Reviews) |  1 Bathroom
Barlaston Hotel | The Upper House

Hotel with Balcony, Business Services and Guest Services

Eco-certified hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

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The Upper House, Stoke-on-Trent, ST12 9AE, United Kingdom

Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Free toiletries
Bedroom
  • Heating
  • Bed sheets
  • Iron/ironing board
Breakfast
  • Free cooked-to-order breakfast available daily 7:00 AM–9:30 AM
  • 1 bar
  • 1 restaurant
  • Room service available
  • Coffee/tea maker
  • Electric kettle
Parking
  • Electric car charging station on site
  • Free self parking on site
Accessibility
  • Elevator
Entertainment
  • Flat-screen TV
General
  • Conference space
  • Meeting rooms - 3
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Snack bar/deli
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Picnic area
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5 am early check-in fee: gbp 20.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 20.0 per day. cribs (infant beds) are not available.
Payment Policy
Early check-in fee: gbp 20.00 (subject to availability) rollaway bed fee: gbp 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ian
Jun 16, 2025 05:39:35 PM
Review Score:   10
Summary: Very pleasant. Lovely staff
See All Reviews

Room Arrangement

Room Info Facilities
Classic Triple Room
Room Size: m2
2 King Bed and Double Sofa Bed
Classic Triple Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Double Room
Room Size: m2
1 Queen Bed
Executive Double Room

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Double or Twin Room
Room Size: m2
2 Twin Beds
1 King Bed
Executive Double or Twin Room

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Number of bathrooms - 1, Bed count maximum 2
Luxury Suite
Room Size: m2
1 King Bed
Luxury Suite

General

Number of living rooms 0, Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Single Room
Room Size: m2
1 Large Twin Bed
Executive Single Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Twin Room
Room Size: m2
2 Twin Beds
Standard Twin Room

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room
Room Size: m2
1 Queen Bed
Standard Double Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Family Room
Room Size: m2
3 Double Bed and Twin Beds
Family Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Double Room, Balcony
Room Size: m2
1 King Bed
Double Room, Balcony

General

Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this The Upper House pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Upper House have a swimming pool?

No, this The Upper House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Upper House?

Best-rates for the The Upper House starts from $137 per night with includes Bedding/Linens, Fireplace/Heating, Entertainment, TV, Wheelchair Accessible, Wellness Facilities, Restaurant, Bar, Toiletries, Breakfast, Internet, Parking, Balcony/Terrace, Business Services, Guest Services, Child Friendly, Kitchen, Laundry, Accessibility, Security/Safety with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Upper House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Upper House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Upper House is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Upper House?

Based on the information reported by the owner or manager, the The Upper House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Upper House?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Upper House are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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