The Pacific Sutera Hotel | Resort in Kota Kinabalu, Malaysia

Q: How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $183 per night with includes Wheelchair Accessible, Ocean View, Wellness Facilities, Restaurant, Bar, Entertainment, Laundry, Designated Smoking Area, Accessibility, Spa, Internet, Air Conditioner, Parking, View, Private Beach, Oceanfront, Sports/Activities, Guest Services, Breakfast, Pool, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Child Friendly with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

| 7.8 (1002 Reviews) | 11 Bathrooms 44 Guests

Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort with Internet, Air Conditioner and Parking

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbour Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a minibar. The en suite bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness centre and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.8 km from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 6 km from the property.

The Pacific Sutera Hotel is located in Kota Kinabalu.

This 786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Guest Services, Breakfast, and several others. This is a 5 star rated property and has over 1002 reviews with the average score of 7.8 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 786 Bedrooms Resort if you want to learn more about this Casai place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Pacific Sutera Hotel in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pacific Sutera Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

No 1 Sutera Harbour Boulavard, Kota Kinabalu, 88100, Malaysia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Breakfast in the room

Fruit

Snack bar

Kids' meals

Wine/Champagne

Parking

Free parking

Parking on site

Accessible parking

Parking

Accessibility

Wheelchair accessible

Activities

Happy hour

Pool table

Fitness classes

Fitness

Water sports facilities on site

Sauna

Personal trainer

Racquetball

Ping-pong

Game room

Massage

Tennis court

Evening entertainment

Tennis equipment

Badminton equipment

Yoga classes

Spa facilities

Themed dinners

Spa/Wellness packages

Beach

Private beach area

Foot bath

Live music/Performance

Karaoke

Nightclub/DJ

Fitness center

Playground

Bowling

Locker rooms

Spa lounge/Relaxation area

Beachfront

Golf course (within 2 miles)

Entertainment

Board games/Puzzles

Baby safety gates

Outdoor play equipment for kids

Indoor play area

General

Facilities for disabled guests

Safe

Elevator

Non-smoking rooms

Designated smoking area

Air conditioning

Smoke-free property

Wifi in all areas

Family rooms

Convenience store on site

Guest Services

Currency exchange

Car rental

Laundry

Hair/Beauty salon

Shuttle service (free)

Daily housekeeping

Meeting/Banquet facilities

Babysitting/Child services

Fax/Photocopying

Airport shuttle (additional charge)

24-hour front desk

Strollers

Dry cleaning

Private check-in/out

Airport shuttle

Shuttle service (additional charge)

Concierge

Business center

Ironing service

Room service

Suit press

Express check-in/out

Tour desk

Baggage storage

Shuttle service

ATM on site

Internet

Internet

Wifi

Free Wifi

Outdoors

Garden

Outdoor furniture

Sun deck

Outdoor pool (year-round)

Terrace

Outdoor pool

Security/Safety

CCTV in common areas

Security alarm

Fire extinguishers

24-hour security

Smoke alarms

Key card access

CCTV outside property

Staff follow all safety protocols as directed by local authorities

First aid kits available

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Spa

Waterslide

Pool with view

Beach umbrellas

Swimming pool

Beach chairs/Loungers

Plunge pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted, , to all non-malaysian residents that booking family escapade at the pacific (residence of malaysia only) rate will be subject to a penalty surcharge of rm 250.00 net per room per night (stay period: now till 30 september 2024) and rm 255.00 net per room per night (stay period: 1 october 2024 till 31 march 2025). upon check-in, guests will be required to present their malaysia resident id/pr to confirm their rate entitlement, stay 3 nights or more and enjoy 2 complimentary rounds of bowlingplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.37

Location:

9.07

Staff:

8.62

Facilities:

8.65

Comfort:

8.82

Cleanliness:

8.78

Mark

Aug 19, 2025 07:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Good pool, clean rooms, extensive breakfast. Staff were helpful. Few fun extras for the children e.g. inflatable slide into the pool, and foam machine. 😎

Negative: We were happy with our stay.

Summary: Family stay

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Outdoors Terrace Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Outdoors Terrace Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Junior Suite Room Type: Suite Room Size: 83 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Executive Suite Room Type: Suite Room Size: 105 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Sea View King Room Type: Double Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Family Room Room Type: Family Room Size: 66 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Outdoors Terrace Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Outdoors Terrace Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Deluxe Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Kitchen Electric kettle, Refrigerator Living Area Sofa, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Outdoors Terrace Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Premium Sea View Twin Room Type: Twin Room Size: 33 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Towels, Shower cap, Private bathroom, Shower, Free toiletries, Slippers, Toilet paper, Walk-in shower, Body soap, Bathrobe, Shampoo, Toilet, Conditioner, Toothbrush, Bathtub, Bathtub or shower, Bidet, Hairdryer General Iron, Safe, Air conditioning, Carpeted, Smoke Alarm, Key card access, Trash cans, Ironing facilities Media & Technology Radio, TV, Satellite channels, Cable channels, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Kitchen Electric kettle, Refrigerator Living Area Sofa, Sitting area, Desk View View, Sea view Bedroom Linens, Childrens' cribs, Wardrobe or closet Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels

FAQ's

Is this The Pacific Sutera Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Pacific Sutera Hotel?

Check-in time for The Pacific Sutera Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Pacific Sutera Hotel have a swimming pool?

Yes, this The Pacific Sutera Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pacific Sutera Hotel?

Best-rates for the The Pacific Sutera Hotel starts from $183 per night with includes Wheelchair Accessible, Ocean View, Wellness Facilities, Restaurant, Bar, Entertainment, Laundry, Designated Smoking Area, Accessibility, Spa, Internet, Air Conditioner, Parking, View, Private Beach, Oceanfront, Sports/Activities, Guest Services, Breakfast, Pool, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Business Services, Child Friendly with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Pacific Sutera Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pacific Sutera Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pacific Sutera Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, the The Pacific Sutera Hotel indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pacific Sutera Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pacific Sutera Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

GB £136

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The Pacific Sutera Hotel | Resort in Kota Kinabalu, Malaysia

Available rates:

Resort with Internet, Air Conditioner and Parking

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Outdoors

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors