Sheraton Grand Krakow | Hotel in Krakow, Poland

| 9.1 (1650 Reviews) |   Pet Friendly  7 Bathrooms  21 Guests
City Centre Hotel | Sheraton Grand Krakow

Hotel with Sports, Spa and Hot Tub

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 131 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Premium rooms and suites offers beautiful views to the river, Wawel Castle or both. Each room comes with the Nespresso coffee machine. Premium rooms and Suites also offer enhanced guestroom amenities. The Hotel offers 3 different bars and restaurants with a vast range of menus and a great choice of beverages. On the 5th floor, you can find The Roof Top Terrace, a uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a garden open to the Vistula River boulevards. All our guests have access to the wellness area with a pool, sauna, and gym open 24/7. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 2953 ft from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

Sheraton Grand Krakow is located in Krakow.

This 271 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, EV Charge Station, and several others. This is a 5 star rated property and has over 1650 reviews with the average score of 9.1 . Coming to Krakow and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 271 Bedrooms Hotel if you want to learn more about this Casai place in Krakow. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Krakow in Krakow is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Krakow”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Powiśle 7, Krakow, 31-101, Poland

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Restaurant
  • Snack bar
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Electric vehicle charging station
  • Parking on site
  • Private Parking
  • Parking
Activities
  • Happy hour
  • Cycling
  • Sauna
  • Pool table
  • Spa lounge/Relaxation area
  • Personal trainer
  • Spa facilities
  • Indoor pool
  • Body treatments
  • Hot tub/Jacuzzi
  • Beauty services
  • Indoor pool (year-round)
  • Body scrub
  • Fitness
  • Facial treatments
  • Spa
  • Locker rooms
  • Fitness center
  • Walking tours
  • Massage
General
  • Elevator
  • Smoke-free property
  • Heating
  • Pet friendly
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Safe
Guest Services
  • Tour desk
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Pet basket
  • Packed lunches
  • Lockers
  • Baggage storage
  • Dry cleaning
  • Fax/Photocopying
  • ATM on site
  • Private check-in/out
  • Shuttle service
  • Business center
  • 24-hour front desk
  • Room service
  • Laundry
  • Concierge
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Ironing service
  • Shared lounge/TV area
  • Airport shuttle
  • Pet bowls
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Garden
Security/Safety
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
Pets are allowed. applicable charge for pets' stay: 100pln including vat per pet, per night. maximum of one pet per room allowed. pet's weight limit is 17kg, in accordance with the act of may 13, 2016 on counteracting threats related to sexual crime and protecting minors, sheraton grand krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, when staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Reviews

Value for money:
8.4
Location:
9.61
Staff:
9.4
Facilities:
9.15
Comfort:
9.34
Cleanliness:
9.3
Esen
Nov 5, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: I had a lovely stay at this hotel. The room was comfortable and offered a fantastic view of the river. Although the shower head was slightly leaking, which affected the water pressure, everything else in the room was excellent. The staff were exceptionally polite and helpful. When I noticed a bit of dust in the room, I mentioned it to the cleaning lady, and she immediately came to sort it out — very attentive service. The location was perfect, just about a 15-minute walk to the Old Town. The restaurant served high-quality food, and the breakfast was absolutely superb. Overall, a great experience and I would happily stay here again.
Negative: The pool was colder than expected ,which made it difficult enjoy in swim.
Summary: Fabulous place to stay
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe, Guest room, 1 King, City or Atrium view
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Walk-in shower, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

Services

Wake-up service

Kitchen

Coffee machine, Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

Inner courtyard view, City view

Accessibility

Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe, Guest room, 1 King, Wawel or Vistula view
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Interconnecting room(s) available, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

City view, View, River view

Services

Wake-up service

Kitchen

Coffee machine, Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Deluxe, Guest room, 2 Twin/Single Bed(s)
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Walk-in shower, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Interconnecting room(s) available, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

Inner courtyard view, City view, View

Services

Wake-up service

Kitchen

Coffee machine, Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Shower chair, Toilet with grab rails, Lower sink, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Grand Deluxe, Guest room, 2 Twin/Single Bed(s)
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

View

Services

Wake-up service

Kitchen

Coffee machine, Wine glasses, Electric kettle

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Premium Room, Club lounge access, Guest room, 1 King
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Interconnecting room(s) available, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

City view, View, River view, Landmark view

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Premium room, Club lounge access, Guest room, 2 Twin/Single Bed(s),
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Interconnecting room(s) available, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

City view, View, Landmark view

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer
Deluxe Suite, Club lounge access, 1 Bedroom Suite, 1 King
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Shampoo, Shower cap, Free toiletries, Bathtub, Body soap, Bathrobe, Toilet paper, Private bathroom

General

Trash cans, Iron, Smoke Alarm, Interconnecting room(s) available, Air conditioning, Carpeted, Ironing facilities, Laptop safe, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Satellite channels

Living Area

Desk

View

City view, View, River view, Landmark view

Services

Wake-up service, Executive lounge access

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Coffee machine, Wine glasses

Accessibility

Toilet with grab rails, Upper floors accessible by elevator, Adapted bath, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Non-feather pillow

Exclusive services

Complimentary breakfast in the executive lounge, Concierge services, Free gym access, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Sheraton Grand Krakow pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Grand Krakow?

Check-in time for Sheraton Grand Krakow starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Grand Krakow have a swimming pool?

Yes, this Sheraton Grand Krakow has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Grand Krakow?

Best-rates for the Sheraton Grand Krakow starts from $222 per night with includes Child Friendly, Parking, Wheelchair Accessible, Balcony/Terrace, Business Services, Sports/Activities, Spa, Hot Tub, Laundry, Air Conditioner, Security/Safety, Fireplace/Heating, Toiletries, Entertainment, Internet, Pet Friendly, Private Pool, Transportation/Shuttle, Bar, Guest Services, Breakfast, Pool, TV, View, Accessibility, EV Charge Station, Wellness Facilities, Restaurant with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Grand Krakow a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Grand Krakow wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Grand Krakow is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Grand Krakow?

Based on the information reported by the owner or manager, the Sheraton Grand Krakow indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Grand Krakow?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Grand Krakow are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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