Shangri-la Surabaya | Hotel in Surabaya, Indonesia
Hotel with Pool, Oceanfront and Accessibility
Strategically located near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa center with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. Private bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
Shangri-la Surabaya is located in Surabaya.
This 357 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, View, Ocean View, and several others. This is a 5 star rated property and has over 342 reviews with the average score of 8.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 357 Bedrooms Hotel if you want to learn more about this Casai place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This Shangri-la Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-la Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Snack bar
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Bar
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Breakfast in the room
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Kid-friendly buffet
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Restaurant
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Free parking
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Parking on site
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Accessible parking
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Parking
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Toilet with grab rails
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Bathroom emergency cord
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Live music/Performance
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Fitness center
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Nightclub/DJ
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Spa facilities
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Locker rooms
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Golf course (within 2 miles)
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Hot tub/Jacuzzi
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Fitness
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Spa lounge/Relaxation area
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Foot bath
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Sauna
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Movie nights
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Spa/Wellness packages
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Massage
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Spa
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Playground
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Tennis equipment
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Tennis court
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Kids' club
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Game room
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Outdoor play equipment for kids
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Designated smoking area
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Non-smoking rooms
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Safe
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Wifi in all areas
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Elevator
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Facilities for disabled guests
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Air conditioning
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Hypoallergenic room available
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Daily housekeeping
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Express check-in/out
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Laundry
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Airport shuttle (additional charge)
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Valet parking
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Concierge
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Shuttle service
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Fax/Photocopying
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Shuttle service (free)
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Packed lunches
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Currency exchange
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Tour desk
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Ironing service
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Hair/Beauty salon
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Airport shuttle
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Room service
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24-hour front desk
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Baggage storage
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ATM on site
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Car rental
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Suit press
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Dry cleaning
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Meeting/Banquet facilities
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Shuttle service (additional charge)
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Invoice provided
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Internet
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Free Wifi
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Wifi
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Outdoor pool
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Sun deck
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Picnic area
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Garden
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Outdoor pool (year-round)
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CCTV in common areas
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Key card access
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Fire extinguishers
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CCTV outside property
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Smoke alarms
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Security alarm
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24-hour security
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Food can be delivered to guest accommodation
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Delivered food covered securely
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Physical distancing in dining areas
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Breakfast to-go containers
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All plates, cutlery, glasses, and other tableware sanitized
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First aid kits available
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Face masks for guests available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Process in place to check health of guests
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Staff follow all safety protocols as directed by local authorities
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Physical distancing rules followed
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Cashless payment available
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Screens or physical barriers between staff and guests in appropriate areas
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Contactless check-in/out
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Shallow end
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Beach umbrellas
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Swimming pool
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Pool bar
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Waterslide
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Kids' pool
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Beach chairs/Loungers
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Airport pickup
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Airport drop-off
Policies
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Toilet, Towels, Shower cap, Shower, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Conditioner, Body soap, Private bathroom, Shampoo, Toilet paper, Toothbrush, BathrobeGeneralIron, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Flat-screen TV, TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewCity view, Landmark view, Pool view, View, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsCleanliness & disinfectionHand sanitizer |
|
Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Toilet, Towels, Shower cap, Bathtub, Shower, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Conditioner, Body soap, Private bathroom, Shampoo, Toilet paper, Toothbrush, BathrobeGeneralIron, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Flat-screen TV, TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewCity view, Landmark view, Pool view, View, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsCleanliness & disinfectionHand sanitizer |
|
Horizon Deluxe King Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Toilet, Towels, Shower cap, Shower, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Conditioner, Body soap, Private bathroom, Shampoo, Toilet paper, Toothbrush, BathrobeGeneralIron, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Flat-screen TV, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDining table, Wine glasses, Dryer, Electric kettle, RefrigeratorLiving AreaSofa, DeskBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewCity view, Landmark view, Pool view, View, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Horizon Executive King Room
Room Type:
Double
Room Size:
49 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Toilet, Towels, Shower cap, Bathtub, Shower, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Conditioner, Body soap, Private bathroom, Shampoo, Toilet paper, Toothbrush, BathrobeGeneralIron, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Flat-screen TV, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockKitchenDining table, Wine glasses, Dryer, Electric kettle, RefrigeratorLiving AreaSofa, DeskBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewPool view, City view, Landmark view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Executive Suite
Room Type:
Suite
Room Size:
84 m2
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Food & DrinkTea/Coffee maker, Bottle of water, Minibar, Chocolate/CookiesBathroomBathtub, Shower, Shampoo, Towels/Sheets (extra fee), Toilet, Private bathroom, Toilet paper, Bathtub or shower, Slippers, Free toiletries, Additional bathroom, Body soap, Guest bathroom, Toothbrush, Bathrobe, Hairdryer, Shower cap, Walk-in shower, Conditioner, TowelsGeneralIron, Interconnecting room(s) available, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Video, Flat-screen TV, TVServicesWake-up service, Executive lounge access, Wake-up service/Alarm clockActivitiesHot tubKitchenDining table, Coffee machine, Wine glasses, Dryer, Electric kettle, RefrigeratorLiving AreaSofa, Desk, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewCity view, Landmark view, Pool view, View, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary afternoon snacks and drinks in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Concierge services, Private check-in/out in the executive loungeCleanliness & disinfectionHand sanitizer |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
35 m2
|
Food & DrinkTea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels/Sheets (extra fee), Toilet, Towels, Shower cap, Shower, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Conditioner, Body soap, Private bathroom, Shampoo, Toilet paper, Toothbrush, BathrobeGeneralIron, Ironing facilities, Smoke Alarm, Key card access, Hardwood or parquet floors, Trash cans, Carbon monoxide detector, Safe, Carbon monoxide sources, Carpeted, Air conditioningMedia & TechnologySatellite channels, Telephone, Cable channels, Flat-screen TV, TVServicesWake-up service, Wake-up service/Alarm clockKitchenElectric kettle, Dining table, Refrigerator, DryerLiving AreaSofa, DeskBedroomLinens, Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clockViewCity view, Landmark view, Pool view, View, Garden viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Raised toiletRoom AmenitiesHypoallergenic pillow, Non-feather pillow, Yukata, Socket near the bed, Clothes rackPool and SpaPool with a view, Shallow end, Pool towelsCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Shangri-la Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Shangri-la Surabaya?
Check-in time for Shangri-la Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Shangri-la Surabaya have a swimming pool?
Yes, this Shangri-la Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Shangri-la Surabaya?
Best-rates for the Shangri-la Surabaya starts from $87 per night with includes View, Ocean View, Balcony/Terrace, Spa, Bar, Guest Services, Entertainment, Business Services, Wellness Facilities, Child Friendly, Security/Safety, Pool, Wheelchair Accessible, Oceanfront, Accessibility, Transportation/Shuttle, Restaurant, Breakfast, Air Conditioner, Parking, Designated Smoking Area, Toiletries, Hot Tub, Internet, Laundry, Sports/Activities with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Shangri-la Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Shangri-la Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Shangri-la Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Shangri-la Surabaya?
Based on the information reported by the owner or manager, the Shangri-la Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Shangri-la Surabaya?
Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-la Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
People Also Ask
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- TV
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- Balcony/Terrace
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