Novotel Palembang | Hotel in Palembang, Indonesia

| 7.2 (30 Reviews) |  4 Bathrooms  26 Guests
Palembang Hotel | Novotel Palembang

Hotel with Wellness Facilities, Toiletries and Parking

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Novotel Palembang is located in Palembang.

This 186 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, TV, and several others. This is a 4 star rated property and has over 30 reviews with the average score of 7.2 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 186 Bedrooms Hotel if you want to learn more about this Casai place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Palembang in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Palembang”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Jl. R. Sukamto No. 8A, Palembang, 30127, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Wine/Champagne
  • Kids' meals
  • Restaurant
  • Fruit
Parking
  • Free parking
  • Parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Spa facilities
  • Nightclub/DJ
  • Spa/Wellness packages
  • Massage
  • Golf course (within 2 miles)
  • Karaoke
  • Spa lounge/Relaxation area
  • Evening entertainment
  • Steam room
  • Sauna
  • Fitness center
  • Spa
  • Fitness
General
  • Safe
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Elevator
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
  • Designated smoking area
  • Air conditioning
Guest Services
  • Business center
  • Baggage storage
  • Daily housekeeping
  • Shuttle service
  • Laundry
  • 24-hour front desk
  • ATM on site
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Suit press
  • Ironing service
  • Airport shuttle
  • Express check-in/out
  • Valet parking
  • Meeting/Banquet facilities
  • Room service
  • Shared lounge/TV area
  • Concierge
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool
  • BBQ facilities
  • Outdoor pool (year-round)
  • Sun deck
  • Terrace
  • Garden
Security/Safety
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.67
Location:
8.35
Staff:
7.95
Facilities:
8.35
Comfort:
8.41
Cleanliness:
8.3
Adnan
Sep 25, 2025 07:00:00 AM
Review Score:   10
Saudi Arabia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room
Room Type: Triple
Room Size: 42 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Slippers, Toilet paper, Walk-in shower, Shower, Shampoo, Conditioner, Shower cap, Toilet, Private bathroom, Body soap, Towels, Free toiletries, Toothbrush

General

Safe, Tile/Marble floor, Smoke Alarm, Laptop safe, Carpeted, Air conditioning, Soundproof, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

Garden view, View

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Yukata, Socket near the bed
Superior King Room
Room Type: Triple
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Slippers, Toilet paper, Walk-in shower, Shower, Shampoo, Conditioner, Shower cap, Toilet, Private bathroom, Body soap, Towels, Free toiletries, Toothbrush

General

Safe, Tile/Marble floor, Smoke Alarm, Laptop safe, Carpeted, Air conditioning, Soundproof, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

Garden view, View

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Yukata, Socket near the bed
Deluxe King Room
Room Type: Triple
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Slippers, Toilet paper, Walk-in shower, Shower, Shampoo, Conditioner, Shower cap, Toilet, Private bathroom, Body soap, Towels, Free toiletries, Toothbrush

General

Safe, Tile/Marble floor, Smoke Alarm, Laptop safe, Carpeted, Air conditioning, Soundproof, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

View, Pool view

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Yukata, Socket near the bed
Deluxe Twin Room
Room Type: Triple
Room Size: 42 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Slippers, Toilet paper, Walk-in shower, Shower, Shampoo, Conditioner, Shower cap, Toilet, Private bathroom, Body soap, Towels, Free toiletries, Toothbrush

General

Safe, Tile/Marble floor, Smoke Alarm, Laptop safe, Carpeted, Air conditioning, Soundproof, Trash cans

Media & Technology

Telephone, Flat-screen TV, Satellite channels

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View

View, Pool view

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Yukata, Socket near the bed
Junior Suite
Room Type: Suite
Family Suite
Room Type: Suite
Premium Superior King Room
Room Type: Triple
1 King bed(s) Bed
Premium Deluxe King Room
Room Type: Triple
1 King bed(s) Bed

FAQ's

Is this Novotel Palembang pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Palembang?

Check-in time for Novotel Palembang starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Palembang have a swimming pool?

Yes, this Novotel Palembang has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Palembang?

Best-rates for the Novotel Palembang starts from $64 per night with includes Air Conditioner, View, Spa, Restaurant, Entertainment, Barbecue/Outdoor Cooking, Laundry, Pool, Ocean View, Wellness Facilities, Toiletries, Parking, Designated Smoking Area, TV, Balcony/Terrace, Oceanfront, Sports/Activities, Bar, Guest Services, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Security/Safety, Business Services, Child Friendly, Internet with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Palembang a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Palembang wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Palembang is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Palembang?

Based on the information reported by the owner or manager, the Novotel Palembang indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Palembang?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Palembang are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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