Kaiserhof Superior | Hotel in Ellmau, Austria

| 9.4 (65 Reviews) | Pet Friendly 5 Bathrooms 17 Guests

Hotel with Bar, Private Pool and Hot Tub

With panoramic views of the Wilder Kaiser Mountain, this 5-star superior hotel in Ellmau is right next to the ski slopes and the Hartkaiser Cable Car. The Kaiserhof offers two individual SPA areas, as well as 5 award-winning restaurants. Awarded 3 toques in the Gault Millau guide in 2025, the restaurants serve Austrian and international gourmet cuisine. Owner Günter Lampert was named Austria’s Chef of the Year in 2011. In fine weather, meals are also served on the panoramic terrace which overlooks the surrounding mountains. The 4 Lilien Relax GUIDE 2025 Kaiserhof’s modern, award-winning spa area features SPA area on 4 floors, a sauna, a steam bath, unlimited Mountain pool - rooftop, and unique Panoramic views high above Ellmau. Beauty treatments, Ayurveda treatments, and a range of massages are offered as well. During summer, guests can enjoy the on-site natural swimming pond. The spacious 52 new and renovated rooms and suites, including oversize panoramic windows, fine wooden floors, exclusive furnishings, spacious bathrooms, extensive balconies and terraces Bathrobes, slippers and high-quality toiletries are provided in the elegant bathrooms. The Kaiserhof sells ski passes on site and provides a ski storage room. The center of Ellmau is 1.2 mi away.

Kaiserhof Superior is located in Ellmau.

This 20 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Spa, Parking, and several others. This is a 5 star rated property and has over 65 reviews with the average score of 9.4 . Coming to Ellmau and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 20 Bedrooms Hotel if you want to learn more about this Casai place in Ellmau. These details are authentic, as they are provided by our partner, booking.com.

This Kaiserhof Superior in Ellmau is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kaiserhof Superior”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Harmstätt 8, Ellmau, 6352, Austria

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Snack bar

Restaurant

Kids' meals

Fruit

Breakfast in the room

Coffee house on site

Parking

Parking on site

Private Parking

Parking garage

Accessible parking

Free parking

Parking

Electric vehicle charging station

Accessibility

Wheelchair accessible

Activities

Hairstyling

Game room

Hair treatments

Fitness center

Spa/Wellness packages

Fishing

Light therapy

Pedicure

Makeup services

Massage

Manicure

Head massage

Body scrub

Full-body massage

Pool table

Personal trainer

Horseback riding

Spa facilities

Haircut

Fitness

Themed dinners

Live sports events (broadcast)

Turkish/Steam Bath

Hair coloring

Locker rooms

Bike tours

Aerobics

Kids' club

Hand massage

Water park

Skiing

Indoor pool (year-round)

Couples' massage

Evening entertainment

Indoor pool

Hiking

Walking tours

Cycling

Open-air bath

Neck massage

Live music/Performance

Body wrap

Foot bath

Yoga classes

Beauty services

Golf course (within 2 miles)

Playground

Ping-pong

Tour or class about local culture

Spa lounge/Relaxation area

Sauna

Waxing services

Back massage

Cooking class

Foot massage

Fitness classes

Facial treatments

Steam room

Body treatments

Entertainment

Indoor play area

Board games/Puzzles

Outdoor play equipment for kids

General

Pet friendly

Non-smoking rooms

Soundproof rooms

Designated smoking area

Family rooms

Facilities for disabled guests

Heating

Convenience store on site

Hypoallergenic room available

Air conditioning

Elevator

Smoke-free property

Safe

Wifi in all areas

Guest Services

Daily housekeeping

Baggage storage

Airport shuttle (additional charge)

Lockers

Express check-in/out

Laundry

Ironing service

Concierge

Valet parking

Dry cleaning

Meeting/Banquet facilities

Babysitting/Child services

Currency exchange

24-hour front desk

Hair/Beauty salon

Packed lunches

Business center

Room service

Pet bowls

Airport shuttle

Shuttle service

Tour desk

Private check-in/out

Shuttle service (free)

Pet basket

Fax/Photocopying

Shared lounge/TV area

ATM on site

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor pool (year-round)

Outdoor furniture

Picnic area

Outdoor pool

Terrace

Sun deck

Garden

Outdoor pool (seasonal)

Security/Safety

Smoke alarms

Key card access

Security alarm

Fire extinguishers

Key access

CCTV outside property

24-hour security

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Thermometers for guests provided by property

Contactless check-in/out

Physical distancing rules followed

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Skiing

Ski school

Ski-in, ski-out access

Ski pass vendor

Ski storage

Spa

Pool with view

Swimming pool

Pool cover

Rooftop pool

Pool bar

Beach chairs/Loungers

Fenced pool

Beach umbrellas

Heated pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that pets can only be accommodated upon request and at a surcharge.

Reviews

Value for money:

7.95

Location:

9.46

Staff:

9.58

Facilities:

9.46

Comfort:

9.44

Cleanliness:

9.57

John

Dec 18, 2025 08:00:00 AM

Review Score: 10

Ireland

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Staff are all genuinely attentive. Location excellent. Nice quiet, classy vibe - nice change from the hustle and bustle at the Stanglwirt. Food was top class. Good at catering to special requests.

Negative: The Spa could be better. 1. The tiles are lethal - they seem to have forgotten to order non-slip tiles. 2. The rooftop pool would be amazing if it were heated properly. It’s apparently 32 but it’s way too cold to enjoy.

Summary: Perfect location and food.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Room Type: Double Room Size: 35 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Smoke Alarm, Key card access, Hypoallergenic, Lockers, Heating, Trash cans, Hardwood or parquet floors, Safe, Soundproof Media & Technology Flat-screen TV, iPod dock, Mobile hotspot device, Satellite channels, Radio, TV, Smartphone, Telephone, CD player Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Balcony, Terrace, Patio Living Area Sitting area, Sofa, Desk View View, Garden view Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Wine glasses, Coffee machine Accessibility Adapted bath, Upper floors accessible by elevator, Accessible by elevator, Shower chair, Roll-in shower Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter, Sofa bed, Hypoallergenic pillow, Non-feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels Safety features Air purifiers
Single Room Room Type: Single Room Size: 22 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Shampoo General Tile/Marble floor, Smoke Alarm, Key card access, Hypoallergenic, Lockers, Heating, Trash cans, Safe, Soundproof Media & Technology Flat-screen TV, iPod dock, Mobile hotspot device, Satellite channels, Radio, TV, Smartphone, Telephone, CD player Services Wake-up service, Wake-up service/Alarm clock Outdoors Patio, Outdoor dining area, Outdoor furniture, Balcony Living Area Sitting area, Desk View View, Garden view Bedroom Linens, Wardrobe or closet, Alarm clock, Childrens' cribs Kitchen Electric kettle, Wine glasses, Coffee machine Accessibility Adapted bath, Upper floors accessible by elevator, Accessible by elevator, Shower chair, Roll-in shower Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter, Hypoallergenic pillow, Non-feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels Safety features Air purifiers
Junior Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Walk-in shower, Shampoo General Smoke Alarm, Key card access, Hypoallergenic, Lockers, Heating, Air conditioning, Interconnecting room(s) available, Mosquito net, Trash cans, Hardwood or parquet floors, Safe, Soundproof Media & Technology Flat-screen TV, iPod dock, Mobile hotspot device, Satellite channels, Radio, TV, Smartphone, Telephone, CD player Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Balcony, Terrace, Patio Living Area Sitting area, Sofa, Desk Bedroom Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock View View, Garden view, Mountain view Kitchen Electric kettle, Wine glasses, Coffee machine Accessibility Adapted bath, Upper floors accessible by elevator, Accessible by elevator, Shower chair, Roll-in shower Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter, Sofa bed, Hypoallergenic pillow, Non-feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Superior Suite Room Type: Suite Room Size: 70 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Free toiletries, Private bathroom, Walk-in shower, Additional bathroom, Shampoo General Smoke Alarm, Key card access, Hypoallergenic, Lockers, Heating, Air conditioning, Trash cans, Hardwood or parquet floors, Safe, Soundproof Media & Technology Flat-screen TV, iPod dock, Mobile hotspot device, Satellite channels, Radio, TV, Smartphone, Telephone, CD player Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Balcony, Terrace, Patio Living Area Sitting area, Sofa, Desk Bedroom Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock View View, Garden view, Mountain view Kitchen Electric kettle, Wine glasses, Coffee machine Accessibility Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible, Emergency cord in bathroom, Raised toilet, Shower chair, Accessible by elevator, Roll-in shower Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter, Sofa bed, Hypoallergenic pillow, Non-feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Bottle of water, Wine/Champagne, Minibar, Fruit, Chocolate/Cookies Bathroom Bathtub, Shower cap, Shower, Slippers, Bathrobe, Conditioner, Toilet, Toilet paper, Bathtub or shower, Towels, Body soap, Hairdryer, Guest bathroom, Free toiletries, Private bathroom, Walk-in shower, Shampoo General Tile/Marble floor, Smoke Alarm, Key card access, Hypoallergenic, Lockers, Heating, Air conditioning, Interconnecting room(s) available, Mosquito net, Trash cans, Hardwood or parquet floors, Safe, Soundproof Media & Technology Flat-screen TV, iPod dock, Mobile hotspot device, Satellite channels, Radio, TV, Smartphone, Telephone, CD player Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor dining area, Outdoor furniture, Balcony, Terrace, Patio Living Area Sitting area, Sofa, Desk Bedroom Walk-in closet, Linens, Childrens' cribs, Wardrobe or closet, Extra long beds (> 6.5 ft), Alarm clock View View, Garden view, Mountain view Kitchen Electric kettle, Wine glasses, Coffee machine Accessibility Adapted bath, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Shower chair, Accessible by elevator, Roll-in shower Room Amenities Feather pillow, Clothes rack, Socket near the bed, Adapter, Sofa bed, Hypoallergenic pillow, Non-feather pillow Entertainment & Family Services Child safety socket covers, Books, DVDs or music for children, Board games/puzzles Pool and Spa Pool towels Safety features Air purifiers Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Kaiserhof Superior pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kaiserhof Superior?

Check-in time for Kaiserhof Superior starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kaiserhof Superior have a swimming pool?

Yes, this Kaiserhof Superior has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kaiserhof Superior?

Best-rates for the Kaiserhof Superior starts from $646 per night with includes Air Conditioner, TV, View, EV Charge Station, Restaurant, Balcony/Terrace, Accessibility, Transportation/Shuttle, Guest Services, Laundry, Pool, Wheelchair Accessible, Ocean View, Sports/Activities, Fireplace/Heating, Pet Friendly, Designated Smoking Area, Security/Safety, Spa, Parking, Business Services, Skiing, Breakfast, Oceanfront, Wellness Facilities, Toiletries, Entertainment, Bar, Private Pool, Child Friendly, Hot Tub, Internet with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kaiserhof Superior a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kaiserhof Superior wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kaiserhof Superior is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kaiserhof Superior?

Based on the information reported by the owner or manager, the Kaiserhof Superior indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kaiserhof Superior?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kaiserhof Superior are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

GB £479