JW Marriott Hotel Surabaya | Hotel in Surabaya, Indonesia

| 8.8 (409 Reviews) | 19 Bathrooms 50 Guests

Surabaya Hotel | JW Marriott Hotel Surabaya

Hotel with Spa, Bar and Designated Smoking Area

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

JW Marriott Hotel Surabaya is located in Surabaya.

This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, View, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 409 reviews with the average score of 8.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this Casai place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

JL Embong Malang 85-89, Surabaya, 60261, Indonesia

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Wine/Champagne

Kids' meals

Coffee house on site

Special diet meals (on request)

Kid-friendly buffet

Restaurant

Fruit

Parking

Free parking

Parking

Parking on site

Private Parking

Accessible parking

Activities

Spa facilities

Nightclub/DJ

Spa/Wellness packages

Massage

Live music/Performance

Yoga classes

Locker rooms

Fitness classes

Evening entertainment

Hot tub/Jacuzzi

Steam room

Aerobics

Sauna

Fitness center

Fitness

Kids' club

Entertainment

Indoor play area

General

Safe

Family rooms

Facilities for disabled guests

Non-smoking rooms

Elevator

Wifi in all areas

Soundproof rooms

Designated smoking area

Air conditioning

Guest Services

Business center

Baggage storage

Dry cleaning

Daily housekeeping

Shuttle service (free)

Shuttle service

Laundry

Private check-in/out

24-hour front desk

ATM on site

Airport shuttle (additional charge)

Suit press

Ironing service

Car rental

Airport shuttle

Valet parking

Meeting/Banquet facilities

Room service

Shared lounge/TV area

Concierge

Fax/Photocopying

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool

BBQ facilities

Picnic area

Outdoor pool (year-round)

Sun deck

Garden

Security/Safety

Key card access

CCTV in common areas

Security alarm

Smoke alarms

Fire extinguishers

CCTV outside property

24-hour security

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Face masks for guests available

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

Contactless check-in/out

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach umbrellas

Pool with view

Swimming pool

Kids' pool

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

8.71

Location:

9.17

Staff:

9.47

Facilities:

8.94

Comfort:

9.18

Cleanliness:

9.07

Julian

Sep 21, 2025 07:00:00 AM

Review Score: 5

Poland

Reviewer Type: Couple

Travel Purpose: leisure

Positive: breakfast

Negative: The hotel is already outdated, and there are many shortcomings. The spa area is unpleasant, not cozy, and even cold. Our room looked like we had traveled 30 years back in time. The bathroom was dirty, with mold in the shower. The only positive aspect of the hotel was the good breakfast; everything else was worse than in a 2-star hotel

Summary: 5/10

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with City View Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Adapted bath, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
King Room with Skyline View - Executive Lounge Access Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Junior King Suite with Skyline View - Executive Lounge Access Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
One Bedroom Suite, 1 King Bed Room Type: Double Room Size: 86 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Desk, Sofa, Sitting area Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clock, Linens View City view, View Kitchen Dining table, Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Junior King Suite with Skyline View Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Premium Double Room with Two Double Beds and Skyline View Room Type: Suite Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Twin Room with City View Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Executive Deluxe, 2 Twin Bed Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
One Bedroom Residential Suite, 1 King Bed Room Type: Double Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Desk, Sofa, Sitting area Kitchen Washing machine, Dishwasher, Dryer, Electric kettle, Dining table View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Chairman Suite, 1 King Bed; 2 Twin Bed Room Type: Suite Room Size: 341 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub Living Area Dining area, Desk, Sofa, Sitting area Kitchen Washing machine, Dishwasher, Dryer, Electric kettle, Dining table Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clock, Linens View City view, View Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Presidential Suite, 1 King Bed; 2 Twin Bed Room Type: Suite Room Size: 390 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Activities Hot tub Living Area Dining area, Desk, Sofa, Sitting area Kitchen Washing machine, Dishwasher, Dryer, Electric kettle, Dining table Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clock, Linens View City view, View Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed Room Type: Apartment Room Size: 126 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Desk, Sofa, Sitting area Kitchen Washing machine, Dishwasher, Dryer, Electric kettle, Dining table Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clock, Linens View City view, View Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Drying rack for clothing, Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Premium King Room with Skyline View Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Interconnecting room(s) available, Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa, Sitting area View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Physical distancing Single-room AC for guest accommodation
Three-Bedroom Residential Suite - Executive Lounge Access Room Type: Suite Room Size: 192 m² 2 Twin bed(s) Bed 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Bidet, Conditioner, Hairdryer, Bathtub, Walk-in shower, Shower, Private bathroom, Body soap, Towels, Guest bathroom, Toothbrush, Shower cap, Bathrobe, Free toiletries, Slippers, Toilet paper, Shampoo, Toilet, Bathtub or shower General Key card access, Safe, Iron, Soundproof, Smoke Alarm, Ironing facilities, Carpeted, Air conditioning, Trash cans Media & Technology TV, Flat-screen TV, Satellite channels, Cable channels, Telephone Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Living Area Dining area, Desk, Sofa, Sitting area Kitchen Washing machine, Dishwasher, Dryer, Electric kettle, Dining table Bedroom Wardrobe or closet, Walk-in closet, Childrens' cribs, Alarm clock, Linens View City view, View Accessibility Lower sink, Accessible by elevator, Upper floors accessible by elevator Room Amenities Non-feather pillow, Feather pillow, Socket near the bed, Clothes rack, Adapter Physical distancing Single-room AC for guest accommodation

FAQ's

Is this JW Marriott Hotel Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Surabaya?

Check-in time for JW Marriott Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Surabaya have a swimming pool?

Yes, this JW Marriott Hotel Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Surabaya?

Best-rates for the JW Marriott Hotel Surabaya starts from $104 per night with includes Wheelchair Accessible, Oceanfront, Sports/Activities, Wellness Facilities, Spa, Bar, Designated Smoking Area, Ocean View, Restaurant, Guest Services, Entertainment, Child Friendly, Hot Tub, Internet, Security/Safety, Air Conditioner, Pool, TV, Transportation/Shuttle, Breakfast, Barbecue/Outdoor Cooking, Laundry, Balcony/Terrace, Accessibility, Business Services, Parking, View with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Surabaya?

Based on the information reported by the owner or manager, the JW Marriott Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the JW Marriott Hotel Surabaya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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GB £77

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From GB £48

10.0 (1 Review)

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Wheelchair Accessible

JW Marriott Hotel Surabaya | Hotel in Surabaya, Indonesia

Available rates:

Hotel with Spa, Bar and Designated Smoking Area

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Physical distancing

Food & Drink

Bathroom

General

Media & Technology