Hyatt Zilara Cancun - Adults Only - All Inclusive | Resort in Cancun, Mexico

| 9.4 (1912 Reviews) |  1 Bathroom
Punta Cancun Resort | Hyatt Zilara Cancun - Adults Only - All Inclusive

Resort with Wellness Facilities, Hot Tub and Pool

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Blvd Kukulcan Km 11.5 HZ, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Separate bathtub and shower
  • Hair dryer
  • Private bathroom
  • Designer toiletries
  • Towels
  • Jetted bathtub
Bedroom
  • Premium bedding
  • Pillow menu
  • Ceiling fan
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Turndown service
  • Phone
  • Water-efficient toilets only
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 6 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 24-hour room service
  • Free bottled water
  • Coffee/tea maker
  • Free minibar
Parking
  • Free self parking on site
  • Free valet parking on site
Accessibility
  • Wheelchair-accessible registration desk
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
Activities
  • Golfing
  • Beach yoga
  • Hot tub
  • Foosball table
  • Shopping
  • Steam room
  • Evening entertainment
  • Sauna
  • Karaoke
  • Racquetball/squash
  • Pilates classes
  • Fitness center
  • 2 outdoor pools
  • Billiards/pool table
  • Concerts/live shows
  • Yoga classes
  • Full-service spa
Entertainment
  • LED TV
  • Cable channels
General
  • Conference center (6781 square feet of space)
  • Meeting rooms - 7
  • 24-hour business center
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Korean
  • English
  • Spanish
  • Japanese
  • Comprehensive recycling policy
  • Locally-owned & organized tours & activities
  • TV in lobby
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • At least 80% organic food
  • Vegan dining options
  • At least 80% of food locally-sourced
  • Beach towels
  • Local culture & ecosystem education
  • Comprehensive food waste policy
Guest Services
  • Laundry facilities
  • Snack bar/deli
  • 2 outdoor pools
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Beach umbrellas
  • Terrace
  • Beach cabanas (surcharge)
  • Picnic area
  • Garden
  • Beachfront location
  • Beach loungers
  • Pool umbrellas
  • Pool sun loungers
  • Pool cabanas (surcharge)
  • Furnished balcony or patio
Spa
  • Ayurvedic treatments
  • Manicures and pedicures
  • 11 treatment rooms
  • Detox wraps
  • Outdoor treatment areas
  • Body wraps
  • Steam room
  • Facials
  • Massage - sports
  • Body scrubs
  • Hot tub
  • Sauna
  • Aromatherapy
  • Massage - deep-tissue
  • Couples treatment room(s)
  • Spa open daily
  • Massage/treatment rooms
  • Body treatments
  • Massage - Swedish
  • Reflexology
  • Hydrotherapy
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Emmanuelle
Apr 15, 2025 04:58:45 AM
Review Score:   8
Summary: Entertainment is thumbs down
See All Reviews

Room Arrangement

Room Info Facilities
Ocean View Swim Up Suite King
Room Size: 850 square feet m2
Ocean View Swim Up Suite King

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 23.89, Square feet - 850, Square meters - 79, Ocean view
Junior Suite Double
Room Size: 656 square feet m2
Junior Suite Double

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Balcony
Junior Suite King
Room Size: 656 square feet m2
Junior Suite King

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0
Ocean View Junior Suite Double
Room Size: 656 square feet m2
Ocean View Junior Suite Double

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean View Junior Suite King
Room Size: 656 square feet m2
Ocean View Junior Suite King

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite Double
Room Size: 656 square feet m2
Ocean Front Junior Suite Double

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite King
Room Size: 656 square feet m2
Ocean Front Junior Suite King

General

Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Luxury Suite King
Room Size: 764 square feet m2
Ocean Front Luxury Suite King

General

Number of living rooms 0, Square feet - 764, Number of bedrooms - 0, Square meters - 71, Ping - 21.47, Ocean view
Presidential Suite
Room Size: 1334 square feet m2
Presidential Suite

General

Square feet - 1334, Ping - 37.49, Microwave, Separate sitting area, Sofa bed, Square meters - 124, Refrigerator, Number of living rooms 1, Ocean view, Separate dining area

FAQ's

Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $442 per night with includes Air Conditioner, Designated Smoking Area, Accessibility, Business Services, Spa, Restaurant, Bar, Toiletries, Parking, View, Ocean View, Balcony/Terrace, Internet, Kitchen, Laundry, Wheelchair Accessible, Sports/Activities, Wellness Facilities, Hot Tub, Pool, TV, Bedding/Linens, Guest Services, Entertainment with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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