Hotel Shangri-la Kota Kinabalu | Hotel in Kota Kinabalu, Malaysia

| 7.9 (1503 Reviews) |  12 Bathrooms  38 Guests
Downtown Kota Kinabalu Hotel | Hotel Shangri-la Kota Kinabalu

Hotel with Parking, Accessibility and Business Services

Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 2461 feet to Atkinson Clock Tower, while Gaya Street Sunday Market is 3117 feet away. Kota Kinabalu Waterfront and Oceanus Waterfront Mall are 0.6 mi from Hotel Shangri-la Kota Kinabalu. Sabah Museum is 1.8 mi from the property. Kota Kinabalu International Airport is 4.7 mi away. Offering a seating area, the modern rooms come with a flat-screen TV and 24-hour room service. They are equipped with a private bathroom and bathtub. Coffee/tea making facilities and a mini fridge are included. Tivoli Café & Bar serves Asian and Western fusion dishes. Open daily until late, Bar Lounge offers refreshing drinks. The 24-hour front desk provides luggage storage, use of the business center and laundry services. Free parking is available on site.

Hotel Shangri-la Kota Kinabalu is located in Kota Kinabalu.

This 187 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Hot Tub, and several others. This is a 3 star rated property and has over 1503 reviews with the average score of 7.9 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 187 Bedrooms Hotel if you want to learn more about this Casai place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Shangri-la Kota Kinabalu in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Shangri-la Kota Kinabalu”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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75 Bandaran Berjaya, P.O.Box 11718, Kota Kinabalu, 88819, Malaysia

Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Free parking
  • Private Parking
  • Parking
  • Parking on site
Activities
  • Hot tub/Jacuzzi
General
  • Safe
  • Family rooms
  • Soundproof rooms
  • Non-smoking rooms
  • Elevator
  • Air conditioning
Guest Services
  • Dry cleaning
  • 24-hour front desk
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
  • Baggage storage
  • Ironing service
  • Laundry
  • Room service
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Security alarm
  • CCTV in common areas
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted. nb: • early check-in allowed with additional charge of rm100, • late check-out allowed with additional charge of rm100

Reviews

Value for money:
8.62
Location:
8.6
Staff:
8.97
Facilities:
8.22
Comfort:
8.61
Cleanliness:
8.68
Hartmut
Aug 28, 2025 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything worked. Nice staff. A better than average breakfast compared to other kk hotels at this price point. Ask for a room with jungle views, not city views, as they are quieter.
Negative: Noise from renovations during the day. Hammer drill:(. Quite outside working of hours.
Summary: Two day stay on level 9
See All Reviews

Room Arrangement

Room Info Facilities
Economy Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack
Deluxe Double Room with Hill View
Room Type: Double
Room Size: 23 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

View, Mountain view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Layout

Window
Deluxe Twin Room with Hill View
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

View, Mountain view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Layout

Window
Deluxe Double Room with City View
Room Type: Double
Room Size: 23 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Layout

Window
Deluxe Twin Room with City View
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

Layout

Window
Suite with Steam Room
Room Type: Suite
Room Size: 47 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Bathrobe, Slippers, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Shower cap, Hairdryer

General

Iron, Ironing facilities, Safe, Air conditioning, Trash cans, Key card access

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack, Sofa bed

Accessibility

Accessible by elevator

Layout

Window
Superior King City View Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator
Superior Twin Room with City View
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator
Superior King Hill View Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

View, Mountain view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator
Superior Twin Hill View Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

View, Mountain view

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator
Standard King Room
Room Type: Double
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack
Superior Triple Room
Room Type: Triple
Room Size: 23 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Private bathroom, Bathtub or shower, Bathtub, Shower, Toilet, Towels, Body soap, Toilet paper, Toothbrush, Shampoo, Conditioner, Free toiletries, Hairdryer

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

General

Iron, Ironing facilities, Air conditioning, Trash cans, Key card access

Living Area

Sitting area, Sofa, Desk

View

City view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products

Bedroom

Linens, Wardrobe or closet

Room Amenities

Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this Hotel Shangri-la Kota Kinabalu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Shangri-la Kota Kinabalu?

Check-in time for Hotel Shangri-la Kota Kinabalu starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Shangri-la Kota Kinabalu have a swimming pool?

No, this Hotel Shangri-la Kota Kinabalu does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Shangri-la Kota Kinabalu?

Best-rates for the Hotel Shangri-la Kota Kinabalu starts from $50 per night with includes Child Friendly, Laundry, Parking, Accessibility, Business Services, Wellness Facilities, Restaurant, Bar, Hot Tub, Internet, Air Conditioner, Security/Safety, Guest Services with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Shangri-la Kota Kinabalu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Shangri-la Kota Kinabalu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Shangri-la Kota Kinabalu has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Shangri-la Kota Kinabalu?

Based on the information reported by the owner or manager, the Hotel Shangri-la Kota Kinabalu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Shangri-la Kota Kinabalu?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Shangri-la Kota Kinabalu are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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