Puerto de la Cruz Rentals Spain Canary Islands Puerto de la Cruz

Hotel Puerto Palace | Hotel in Puerto de la Cruz, Spain

| 8.4 (502 Reviews) |  1 Bathroom
Puerto de la Cruz Hotel | Hotel Puerto Palace

Hotel with Sports, Laundry and Pool

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.


2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, 38400, Spain

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
LaundryLaundry

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before noon contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are available for eur 30.0 per day.
Payment Policy
Payment Policy
In-room safe fee: eur 2.50 per day rollaway bed fee: eur 30.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note that this property has a dress code that requires long pants in the restaurant during dinner hours. safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

andrej
Feb 24, 2026 12:48:15 PM
Review Score:   8
Summary: Staff very friendly and helpful, hotel and rooms dated but very clean
See All Reviews

FAQ's

Is this Hotel Puerto Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Puerto Palace have a swimming pool?

Yes, this Hotel Puerto Palace has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Puerto Palace?

Best-rates for the Hotel Puerto Palace starts from $131 per night with includes Hot Tub, Internet, Air Conditioner, Sports/Activities, Laundry, Pool, Wheelchair Accessible, Balcony/Terrace, Guest Services, Entertainment, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Parking, TV, Accessibility, Restaurant, Bar, Child Friendly with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Puerto Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Puerto Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Puerto Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Puerto Palace?

Based on the information reported by the owner or manager, the Hotel Puerto Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Puerto Palace?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Puerto Palace are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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