Holiday Inn Express Surprise by IHG | Hotel in Surprise, AZ

9.0 (388 Reviews) |  5 Bathrooms  26 Guests
Surprise Hotel | Holiday Inn Express Surprise by IHG

Hotel with Wellness Facilities, Fireplace and Entertainment

Located across from the Surprise Stadium, spring training home of the Kansas City Royals and Texas Rangers, this hotel features an outdoor pool and hot tub. Free Wi-Fi and a daily hot breakfast bar are included. A flat-screen cable TV and compact refrigerator are available in all of the modern, air-conditioned rooms at the Holiday Inn Express Surprise. A coffee machine and a work desk are available for guest convenience. A 24-hour fitness center is available for guest use at the Surprise Holiday Inn Express. A business center provides printing and copying. Multiple golf courses, including Hillcrest Golf Club, are within 5 miles of the Surprise Holiday Inn Express.

Holiday Inn Express Surprise by IHG is located in Surprise.

This 230 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Pool, Ocean View, and several others. This is a 2 star rated property and has over 388 reviews with the average score of 9 . Coming to Surprise and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 230 Bedrooms Hotel if you want to learn more about this Casai place in Surprise. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express Surprise by IHG in Surprise is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express Surprise by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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16540 North Bullard Avenue, Surprise, AZ 85374, USA

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Snack bar
Parking
  • Street parking
  • Parking on site
  • Parking
  • Free parking
  • Accessible parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Toilet with grab rails
  • Lowered sink
Activities
  • Horseback riding
  • Fishing
  • Hiking
  • Golf course (within 2 miles)
  • Cycling
  • Hot tub/Jacuzzi
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Heating
  • Safe
Guest Services
  • Ironing service
  • Fax/Photocopying
  • Suit press
  • Laundry
  • Shared lounge/TV area
  • 24-hour front desk
  • Business center
  • Meeting/Banquet facilities
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Fenced pool
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.83
Location:
9.48
Staff:
9.59
Facilities:
9.39
Comfort:
9.47
Cleanliness:
9.54
Lisa
Aug 29, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

iPod dock, Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV

General

Carpeted, Trash cans, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Fan, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Standard King Room
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

iPod dock, Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV

General

Carpeted, Trash cans, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Fan, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

iPod dock, Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV

General

Carpeted, Trash cans, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Fan, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Queen Suite
Room Type: Suite
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

iPod dock, Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV

General

Carpeted, Trash cans, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Fan, Smoke Alarm

Activities

Hot tub

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow

Pool and Spa

Heated pool, Pool towels
King Suite
Room Type: Suite
Room Size: 19 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

iPod dock, Telephone, Pay-per-view channels, Radio, Cable channels, TV, Flat-screen TV

General

Carpeted, Trash cans, Fire extinguisher, Key card access, Ironing facilities, Iron, Air conditioning, Heating, Fan, Smoke Alarm

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Kitchen

Microwave, Coffee machine, Refrigerator

Living Area

Sitting area, Sofa, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed, Sofa bed, Non-feather pillow

Pool and Spa

Heated pool, Pool towels
King Room - Mobility Access/Hearing Accessible
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Body soap, Toilet paper, Shampoo, Conditioner, Towels

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Trash cans, Key card access, Interconnecting room(s) available, Smoke Alarm, Fan, Fire extinguisher

Kitchen

Microwave

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Hearing accessible, Accessible by elevator, Upper floors accessible by elevator, Raised toilet, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Entire unit located on ground floor

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Queen Room with Two Queen Beds - Hearing Accessible
Room Type: Double
Room Size: 19 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Shower, Body soap, Toilet paper, Shampoo, Conditioner, Towels

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Trash cans, Key card access, Smoke Alarm, Fan, Fire extinguisher

Kitchen

Microwave

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Shower chair, Upper floors accessible by elevator

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Standard King Room with Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Walk-in shower, Shower, Body soap, Toilet paper, Shampoo, Conditioner, Towels

Media & Technology

iPod dock, TV

Activities

Hot tub

General

Trash cans, Key card access, Interconnecting room(s) available, Smoke Alarm, Fan, Fire extinguisher

Kitchen

Microwave

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet, Alarm clock

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Toilet with grab rails, Raised toilet, Entire unit wheelchair accessible, Shower chair, Entire unit located on ground floor, Roll-in shower

Pool and Spa

Heated pool, Pool towels

Room Amenities

Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

FAQ's

Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surprise hotel?

Check-in time for Surprise hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $99 per night with includes Parking, View, Business Services, Guest Services, Internet, Accessibility, Security/Safety, Air Conditioner, Designated Smoking Area, TV, Wheelchair Accessible, Breakfast, Kitchen, Wellness Facilities, Fireplace/Heating, Entertainment, Sports/Activities, Pool, Ocean View, Balcony/Terrace, Oceanfront, Child Friendly, Hot Tub, Laundry with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surprise hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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