Hilton Knoxville | Hotel in Knoxville, TN

| 7.7 (450 Reviews) |   Pet Friendly  1 Bathroom  26 Guests
Downtown Knoxville Hotel | Hilton Knoxville

Hotel with Designated Smoking Area, Security and Guest Services

Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center, this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus, which is less than a km away. Guestrooms are furnished with a flat-screen TV, work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness center, complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Hilton Knoxville is located in Knoxville.

This 256 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 450 reviews with the average score of 7.7 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 256 Bedrooms Hotel if you want to learn more about this Casai place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Knoxville in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Knoxville”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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501 West Church Avenue, Knoxville, TN 37902, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Wine/Champagne
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Fruit
Parking
  • Accessible parking
  • Parking garage
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Activities
  • Fitness
  • Fitness center
General
  • Convenience store on site
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Elevator
  • Smoke-free property
  • Pet friendly
  • Hypoallergenic room available
  • Safe
  • Air conditioning
  • Designated smoking area
Guest Services
  • Concierge
  • 24-hour front desk
  • Business center
  • Room service
  • Laundry
  • Daily housekeeping
  • Express check-in/out
  • Ironing service
  • Packed lunches
  • Valet parking
  • Fax/Photocopying
  • ATM on site
  • Grocery deliveries
  • Baggage storage
  • Dry cleaning
  • Meeting/Banquet facilities
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor fireplace
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Breakfast to-go containers
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.34
Location:
9.09
Staff:
8.88
Facilities:
8.14
Comfort:
8.41
Cleanliness:
8.5
Maya
Sep 20, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Sofa Bed
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Free toiletries, Hairdryer, Shower, Bathtub or shower

General

Heating, Interconnecting room(s) available, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Telephone, Video, Radio, TV

Kitchen

Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow, Sofa bed
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 20 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Free toiletries, Hairdryer, Shower, Bathtub or shower

General

Heating, Interconnecting room(s) available, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Telephone, Video, Radio, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow
King Room with Roll-In Shower - Mobility Access
Room Type: Quad
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Free toiletries, Hairdryer, Shower, Bathtub or shower

General

Heating, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Telephone, Video, Radio, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Accessibility

Roll-in shower

Room Amenities

Hypoallergenic pillow, Feather pillow
Parlor with Sofabed
Room Type: Quad
Room Size: 23 m2
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Free toiletries, Bathrobe, Hairdryer, Shower, Bathtub or shower

General

Heating, Interconnecting room(s) available, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Telephone, Video, Radio, TV

Kitchen

Microwave, Refrigerator, Kitchenette

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow, Sofa bed
King Room with Bath Tub - Mobility Access
Room Type: Quad
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Free toiletries, Hairdryer, Shower, Bathtub or shower

General

Heating, Smoke Alarm, Ironing facilities, Safe, Air conditioning, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Telephone, Video, Radio, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow
Superior King Room with City View
Room Type: Double
1 King bed(s) Bed

Media & Technology

Telephone
Superior Queen Room with Two Queen Beds and City View
Room Type: Quad
2 Queen bed(s) Bed

Media & Technology

Telephone

FAQ's

Is this Hilton Knoxville pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Knoxville?

Check-in time for Hilton Knoxville starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Knoxville have a swimming pool?

Yes, this Hilton Knoxville has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Knoxville?

Best-rates for the Hilton Knoxville starts from $159 per night with includes Laundry, Balcony/Terrace, Business Services, Internet, Air Conditioner, Pool, Wheelchair Accessible, Accessibility, Wellness Facilities, Fireplace/Heating, Restaurant, Child Friendly, Parking, Pet Friendly, Bar, Breakfast, Designated Smoking Area, Security/Safety, Guest Services, Entertainment with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Knoxville a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Knoxville wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Knoxville is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Knoxville?

Based on the information reported by the owner or manager, the Hilton Knoxville indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Knoxville?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilton Knoxville are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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