Hilton Cancun, an All-Inclusive Resort | Resort in Cancún, Mexico

| 8.0 (255 Reviews) |   Pet Friendly  18 Bathrooms  66 Guests
Puerto Morelos Resort | Hilton Cancun, an All-Inclusive Resort

Resort with View, Ocean View and Bar

Located in Cancún, 17 miles from Cancun Government Palace, Hilton Cancun, an All-Inclusive Resort provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has evening entertainment and a shared lounge. All guest rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. Selected rooms here will provide you with a kitchenette with a fridge. Breakfast is available, and includes buffet, vegetarian and vegan options. Hilton Cancun, an All-Inclusive Resort has a playground. You can play table tennis at this 5-star resort. Languages spoken at the reception include English and Spanish. Cancun Bus Station is 17 miles from the accommodation, while La Isla Shopping Mall is 19 miles away. Cancún International Airport is 8.7 miles from the property.

Hilton Cancun, an All-Inclusive Resort is located in Cancún.

This 715 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Bar, and several others. This is a 5 star rated property and has over 255 reviews with the average score of 8 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 715 Bedrooms Resort if you want to learn more about this Casai place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Cancun, an All-Inclusive Resort in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Cancun, an All-Inclusive Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Federal 307 Cancun-Tulum, Cancún, ROO 77569, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Wine/Champagne
  • Bar
  • Snack bar
Parking
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Snorkeling
  • Themed dinners
  • Playground
  • Kids' club
  • Bike tours
  • Ping-pong
  • Aerobics
  • Fitness center
  • Movie nights
  • Water sports facilities on site
  • Game room
  • Beach
  • Beachfront
  • Cooking class
  • Entertainment staff
  • Evening entertainment
  • Locker rooms
  • Live sports events (broadcast)
  • Water park
  • Live music/Performance
  • Fitness
Entertainment
  • Board games/Puzzles
  • Indoor play area
  • Outdoor play equipment for kids
General
  • Pet friendly
  • Family rooms
  • Smoke-free property
  • Elevator
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Tour desk
  • Valet parking
  • Daily housekeeping
  • Babysitting/Child services
  • Room service
  • Dry cleaning
  • 24-hour front desk
  • Concierge
  • Shared lounge/TV area
  • Express check-in/out
  • Laundry
  • Ironing service
  • Fax/Photocopying
  • Pet basket
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Infinity pool
  • Kids' pool
  • Waterslide
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
Covid-19 testing on site with a local provider for a fee. restrictions may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.87
Location:
7.79
Staff:
8.25
Facilities:
8.71
Comfort:
8.65
Cleanliness:
8.79
Arielle
Sep 26, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: I had a wonderful time at Hilton Cancun. The staff was so nice. The food was so very well prepared. I will definitely be back.
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room with Sunset View
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Fold-up bed
Deluxe King Suite - Oceanfront
Room Type: Suite
Room Size: 78 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
One-Bedroom Parlor King Suite with Ocean View
Room Type: Suite
Room Size: 152 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
King Guestroom with Ocean View
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
Two-Bedroom Family Suite
Room Type: Suite
Room Size: 78 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Master Suite - Oceanfront
Room Type: Suite
Room Size: 124 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
One-Bedroom King Suite with Ocean View
Room Type: Suite
Room Size: 76 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
Presidential Suite
Room Type: Suite
Room Size: 195 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Kitchen

Kitchenette, Refrigerator

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
Queen Guest Room with Sunset View
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Swim Up Queen Guest Room with Two Queen Beds
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Swim Up King Guest Room
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Fold-up bed
King Room with Roll-In Shower - Mobility Access
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Fold-up bed
One-Bedroom Queen Suite with Two Queen Beds and Ocean View
Room Type: Suite
Room Size: 76 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Queen Room with Two Queen Beds and Ocean View - High Floor
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
Corner King Room with Ocean View
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed
Corner Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view
King Room with Ocean View - High floor
Room Type: Triple
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Interconnecting room(s) available, Heating, Ironing facilities, Laptop safe, Smoke Alarm, Safe, Privacy curtain, Air conditioning

Media & Technology

Radio, Video, Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Shampoo, Free toiletries, Hairdryer, Private bathroom, Conditioner, Body soap

Outdoors

Balcony

Kitchen

Refrigerator

Living Area

Sitting area

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs

View

Sea view

Room Amenities

Fold-up bed

FAQ's

Is this Puerto Morelos resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $436 per night with includes Guest Services, Security/Safety, Air Conditioner, Parking, Pet Friendly, Pool, View, Ocean View, Bar, Accessibility, Wellness Facilities, Entertainment, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Oceanfront, Restaurant, Laundry, TV, Balcony/Terrace, Business Services, Sports/Activities with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
GB £325
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