Grand Fiesta Americana Chapultepec | Hotel in Mexico City, Mexico

| 9.0 (1002 Reviews) |   Pet Friendly  7 Bathrooms  31 Guests
Reforma Hotel | Grand Fiesta Americana Chapultepec

Hotel with Laundry, EV Charge Station and Spa

Overlooking Chapultepec Park in one of the best neighborhoods in Mexico City, this hotel offers relaxing spa services and gourmet dining within minutes of the city's main business, commercial and entertainment districts. Grand Fiesta Americana Chapultepec features the sophisticated Spa 19th. Specialty services include massages, body scrubs, hydrotherapy and aromatherapy. Feel pampered with the spa's use of unique ingredients such as gold, wine, chocolate, clay, milk and coffee. There is also a gym. The spacious, air-conditioned rooms at Grand Fiesta Americana Chapultepec have modern décor and offer views of Chapultepec Castle. Enjoy international cuisine for lunch and dinner in a contemporary atmosphere at Salammbô Restaurant. You can enjoy a drink in the Deco Bar.

Grand Fiesta Americana Chapultepec is located in Mexico City.

This 211 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Sports/Activities, Wellness Facilities, and several others. This is a 5 star rated property and has over 1002 reviews with the average score of 9 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 211 Bedrooms Hotel if you want to learn more about this Casai place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Grand Fiesta Americana Chapultepec in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Fiesta Americana Chapultepec”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Hotel Mariano Escobedo 756 Colonia Anzures, Mexico City, 11590, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Special diet meals (on request)
  • Snack bar
  • Fruit
  • Kid-friendly buffet
  • Restaurant
  • Bar
  • Wine/Champagne
  • Kids' meals
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Accessible parking
  • Electric vehicle charging station
Accessibility
  • Visual aids (tactile signs)
  • Toilet with grab rails
  • Wheelchair accessible
  • Visual aids (Braille)
  • Lowered sink
Activities
  • Hair treatments
  • Massage chair
  • Neck massage
  • Spa/Wellness packages
  • Beauty services
  • Spa lounge/Relaxation area
  • Hairstyling
  • Waxing services
  • Fitness center
  • Sauna
  • Live sports events (broadcast)
  • Hair coloring
  • Manicure
  • Massage
  • Body scrub
  • Themed dinners
  • Walking tours
  • Body treatments
  • Head massage
  • Fitness
  • Bike tours
  • Makeup services
  • Full-body massage
  • Spa facilities
  • Back massage
  • Hand massage
  • Facial treatments
  • Spa
  • Couples' massage
  • Steam room
  • Haircut
  • Foot massage
Entertainment
  • Baby safety gates
General
  • Air conditioning
  • Soundproof rooms
  • Designated smoking area
  • Elevator
  • Heating
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Fax/Photocopying
  • Shuttle service
  • Suit press
  • Grocery deliveries
  • Concierge
  • Valet parking
  • Pet basket
  • Packed lunches
  • Pet bowls
  • Airport shuttle
  • Tour desk
  • Meeting/Banquet facilities
  • Baggage storage
  • 24-hour front desk
  • Express check-in/out
  • Hair/Beauty salon
  • Private check-in/out
  • Business center
  • Dry cleaning
  • Ironing service
  • Room service
  • Airport shuttle (additional charge)
  • Laundry
  • Car rental
  • Shuttle service (additional charge)
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor furniture
Security/Safety
  • Key access
  • Security alarm
  • 24-hour security
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that the property offers guest access with a guide dog, 25 percent off on food and beverage. discount does not apply for breakfast, discounts are non cumulative. other restrictions may apply. not combinable with any other promo unless specified.

Reviews

Value for money:
8.58
Location:
9.41
Staff:
9.25
Facilities:
9.03
Comfort:
9.42
Cleanliness:
9.4
Oct 15, 2025 07:00:00 AM
Review Score:   9
Colombia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Bathtub or shower, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Interconnecting room(s) available, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, Landmark view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Adapted bath

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Deluxe Double Room with Park View
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Deluxe Double Room with Park View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Interconnecting room(s) available, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Landmark view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Shower chair, Accessible by elevator, Raised toilet, Roll-in shower, Adapted bath

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Bathtub or shower, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Landmark view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Adapted bath

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Deluxe King Room with Park View
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Deluxe King Room with Park View

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Bathtub or shower, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, Landmark view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Adapted bath

Room Amenities

Socket near the bed, Clothes rack

Cleanliness & disinfection

Hand sanitizer
Fiesta Club Double Room
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Fiesta Club Double Room

Food & Drink

Minibar, Bottle of water

General

Air conditioning, Interconnecting room(s) available, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Bathtub or shower, Slippers, Shower cap, Bathrobe, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

View

City view

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Adapted bath

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Fiesta Club King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Fiesta Club King Room

Food & Drink

Minibar, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Free toiletries, Slippers, Shower cap, Bathrobe, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

General

Air conditioning, Trash cans, Heating, Ironing facilities, Iron, Safe

Media & Technology

iPod dock, Radio, Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, Landmark view, View

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible, Raised toilet, Accessible by elevator, Adapted bath

Room Amenities

Socket near the bed, Feather pillow, Clothes rack

Entertainment & Family Services

Board games/puzzles

Cleanliness & disinfection

Hand sanitizer
Fiesta Club 1 King Park View
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed
Fiesta Club 1 King Park View

Food & Drink

Tea/Coffee maker

Bathroom

Shower

Media & Technology

TV

General

Air conditioning

Living Area

Desk

View

City view, View

Kitchen

Coffee machine

Bedroom

Childrens' cribs

Cleanliness & disinfection

Hand sanitizer
Fiesta Club 2 Double Park View
Room Type: Double
Room Size: 35 m2
2 Full bed(s) Bed
Fiesta Club 2 Double Park View

Food & Drink

Tea/Coffee maker

Bathroom

Conditioner, Towels, Toothbrush, Bathtub or shower, Shower cap, Shower, Toilet paper, Private bathroom, Body soap, Hairdryer, Shampoo

Media & Technology

Telephone, Satellite channels, Flat-screen TV, Cable channels, TV

General

Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Landmark view, View

Bedroom

Alarm clock, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Entire unit wheelchair accessible

Room Amenities

Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior Suite 1 King
Room Type: Suite
Room Size: 43 m2
1 Queen bed(s) Bed
Junior Suite 1 King

Media & Technology

TV

View

City view, Landmark view, View

Bathroom

Additional bathroom

Bedroom

Childrens' cribs

FAQ's

Is this Grand Fiesta Americana Chapultepec pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Fiesta Americana Chapultepec?

Check-in time for Grand Fiesta Americana Chapultepec starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Fiesta Americana Chapultepec have a swimming pool?

No, this Grand Fiesta Americana Chapultepec does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Fiesta Americana Chapultepec?

Best-rates for the Grand Fiesta Americana Chapultepec starts from $327 per night with includes Business Services, Sports/Activities, Wellness Facilities, Bar, Breakfast, Laundry, EV Charge Station, Spa, Guest Services, Entertainment, Parking, Pet Friendly, Fireplace/Heating, Toiletries, Child Friendly, Internet, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Restaurant, Kitchen, Balcony/Terrace, Security/Safety with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Fiesta Americana Chapultepec a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Fiesta Americana Chapultepec wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Fiesta Americana Chapultepec is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Fiesta Americana Chapultepec?

Based on the information reported by the owner or manager, the Grand Fiesta Americana Chapultepec indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Fiesta Americana Chapultepec?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Fiesta Americana Chapultepec are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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