Castelo Hotel | Hotel in Chaves, Portugal

| 9.0 (2218 Reviews) |  10 Bathrooms  25 Guests
Chaves Hotel | Castelo Hotel

Hotel with Bar, Entertainment and Hot Tub

Located in Chaves, a 3-minute walk from Chaves Thermal Spa, Castelo Hotel has accommodations with a shared lounge, private parking and a bar. Featuring a fitness center, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. At the hotel, all rooms come with a desk. Rooms come with a safety deposit box, while some rooms include a terrace and others also feature city views. The rooms in Castelo Hotel are equipped with a flat-screen TV and free toiletries. The accommodation offers a buffet or continental breakfast. The area is popular for cycling, and bike rental is available at Castelo Hotel. Speaking English, Spanish, French and Italian at the reception, staff are always at hand to help. Golf Course Vidago Palace is 15 miles from the hotel, while Carvalhelhos Thermal Spa is 22 miles from the property.

Castelo Hotel is located in Chaves.

This 39 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Kitchen, Parking, and several others. This is a 4 star rated property and has over 2218 reviews with the average score of 9 . Coming to Chaves and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 39 Bedrooms Hotel if you want to learn more about this Casai place in Chaves. These details are authentic, as they are provided by our partner, booking.com.

This Castelo Hotel in Chaves is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Castelo Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rua da Muralha 2 a 4, Chaves, 5400-414, Portugal

Amenities

Air ConditionerAir Conditioner
ParkingParking
TVTV
Wheelchair AccessibleWheelchair Accessible
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Security/SafetySecurity/Safety
EV Charge StationEV Charge Station
Sports/ActivitiesSports/Activities
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • Coffee house on siteCoffee house on site
  • BarBar
  • FruitFruit
  • Wine/ChampagneWine/Champagne
ParkingParking
  • Electric vehicle charging stationElectric vehicle charging station
  • Parking garageParking garage
  • Accessible parkingAccessible parking
  • Parking on siteParking on site
  • ParkingParking
  • Private ParkingPrivate Parking
AccessibilityAccessibility
  • Bathroom emergency cordBathroom emergency cord
  • Wheelchair accessibleWheelchair accessible
  • Raised toiletRaised toilet
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
ActivitiesActivities
  • CyclingCycling
  • SpaSpa
  • Temporary art galleriesTemporary art galleries
  • FishingFishing
  • Bike toursBike tours
  • Horseback ridingHorseback riding
  • Spa facilitiesSpa facilities
  • SaunaSauna
  • MassageMassage
  • Hot tub/JacuzziHot tub/Jacuzzi
  • Fitness centerFitness center
  • Walking toursWalking tours
  • FitnessFitness
GeneralGeneral
  • ElevatorElevator
  • SafeSafe
  • Facilities for disabled guestsFacilities for disabled guests
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • HeatingHeating
  • Hypoallergenic room availableHypoallergenic room available
  • Non-smoking roomsNon-smoking rooms
  • Soundproof roomsSoundproof rooms
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Tour deskTour desk
  • Ironing serviceIroning service
  • LaundryLaundry
  • Daily housekeepingDaily housekeeping
  • Baggage storageBaggage storage
  • Fax/PhotocopyingFax/Photocopying
  • 24-hour front desk24-hour front desk
  • Room serviceRoom service
  • Shared lounge/TV areaShared lounge/TV area
  • ConciergeConcierge
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • Free WifiFree Wifi
  • WifiWifi
OutdoorsOutdoors
  • Outdoor furnitureOutdoor furniture
Security/SafetySecurity/Safety
  • Fire extinguishersFire extinguishers
  • 24-hour security24-hour security
  • Security alarmSecurity alarm
  • Smoke alarmsSmoke alarms
  • CCTV in common areasCCTV in common areas
  • CCTV outside propertyCCTV outside property
  • Key accessKey access
  • Key card accessKey card access
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaningGuest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Delivered food covered securelyDelivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Face masks for guests availableFace masks for guests available
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • First aid kits availableFirst aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment availableCashless payment available
  • Screens or physical barriers between staff and guests in appropriate areasScreens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followedPhysical distancing rules followed

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Free cancellation
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are not allowed
Please note that the spa is paid, and according to availability upon arrival. please check with the hotel before check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
License number: 8313

Reviews

Value for money:
9
Location:
9.62
Staff:
9.48
Facilities:
9.23
Comfort:
9.51
Cleanliness:
9.58
Andrew
Nov 28, 2025 08:00:00 AM
Review Score:   7
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: A pleasant hotel with a nice room and big comfy bed
Negative: The breakfast hot food was tepid at best with a poor selection. The staff weren't very friendly.
Summary: A nice place to stay
See All Reviews

Room Arrangement

Room InfoFacilities
Superior King Room
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Private bathroom, Free toiletries, Towels, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view
Double Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Private bathroom, Free toiletries, Towels, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Roll-in shower, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view
King Suite with Balcony
Room Type: Suite
Room Size: 37 m2
1 King bed(s) Bed
King Suite with Balcony

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

View

Landmark view, View, City view, Quiet street view, Mountain view

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow
Deluxe Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Bathtub, Spa tub, Shower cap, Bathrobe, Toilet, Walk-in shower, Shampoo, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Activities

Hot tub

Outdoors

Terrace, Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

View

Landmark view, View, City view, Quiet street view, Mountain view

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack
Deluxe Superior Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Spa tub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

View

Landmark view, Mountain view, View

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack
King Suite with Spa Bath
Room Type: Suite
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Spa tub, Shower cap, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Outdoor furniture, Terrace, Balcony

Living Area

Sofa, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack, Hypoallergenic pillow
Suite Contemporânea
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Living Area

Sofa, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view
Superior Twin Room
Room Type: Twin
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Free toiletries, Private bathroom, Towels, Bathtub, Shower cap, Shampoo, Toilet, Walk-in shower, Toilet paper

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view
Twin Room
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Private bathroom, Free toiletries, Towels, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV, Streaming service (like Netflix)

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Accessibility

Entire unit located on ground floor, Roll-in shower, Entire unit wheelchair accessible, Accessible by elevator, Shower chair, Emergency cord in bathroom, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view
Suite
Room Type: Suite
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Bathtub or shower, Conditioner, Body soap, Hairdryer, Private bathroom, Free toiletries, Towels, Shower cap, Shampoo, Toilet, Shower, Toilet paper, Walk-in shower

General

Soundproof, Hypoallergenic, Safe, Smoke Alarm, Trash cans, Ironing facilities, Hardwood or parquet floors, Heating, Key card access, Air conditioning

Media & Technology

Cable channels, Radio, Satellite channels, Telephone, Flat-screen TV, TV

Living Area

Sofa, Desk, Sitting area

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens, Childrens' cribs

Services

Wake-up service

Accessibility

Emergency cord in bathroom, Entire unit located on ground floor, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow, Clothes rack

View

Quiet street view

FAQ's

Is this Castelo Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Castelo Hotel?

Check-in time for Castelo Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Castelo Hotel have a swimming pool?

No, this Castelo Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Castelo Hotel?

Best-rates for the Castelo Hotel starts from $100 per night with includes Parking, Balcony/Terrace, Accessibility, Sports/Activities, Laundry, TV, EV Charge Station, Wellness Facilities, Spa, Fireplace/Heating, Toiletries, Internet, Air Conditioner, Wheelchair Accessible, Bar, Entertainment, Child Friendly, Hot Tub, Security/Safety, Restaurant, Guest Services, Breakfast, Kitchen with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Castelo Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Castelo Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Castelo Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Castelo Hotel?

Based on the information reported by the owner or manager, the Castelo Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Castelo Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Castelo Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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