c-hotels Diplomat | Hotel in Florence, Italy

| 9.1 (2635 Reviews) |   Pet Friendly  8 Bathrooms  16 Guests
Santa Maria Novella Hotel | c-hotels Diplomat

Hotel with Accessibility, Security and Business Services

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

c-hotels Diplomat is located in Florence.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Sports/Activities, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 2635 reviews with the average score of 9.1 . Coming to Florence and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this Casai place in Florence. These details are authentic, as they are provided by our partner, booking.com.

This c-hotels Diplomat in Florence is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “c-hotels Diplomat”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Via Luigi Alamanni 9, Florence, 50123, Italy

Amenities

Air ConditionerAir Conditioner
Pet FriendlyPet Friendly
Wheelchair AccessibleWheelchair Accessible
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Sports/ActivitiesSports/Activities
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Coffee house on siteCoffee house on site
  • Breakfast in the roomBreakfast in the room
  • BarBar
  • Wine/ChampagneWine/Champagne
AccessibilityAccessibility
  • Wheelchair accessibleWheelchair accessible
  • Raised toiletRaised toilet
  • Bathroom emergency cordBathroom emergency cord
  • Toilet with grab railsToilet with grab rails
  • Lowered sinkLowered sink
ActivitiesActivities
  • Happy hourHappy hour
  • Walking toursWalking tours
  • Bike toursBike tours
GeneralGeneral
  • Family roomsFamily rooms
  • Non-smoking roomsNon-smoking rooms
  • HeatingHeating
  • SafeSafe
  • ElevatorElevator
  • Facilities for disabled guestsFacilities for disabled guests
  • Soundproof roomsSoundproof rooms
  • Smoke-free propertySmoke-free property
  • Wifi in all areasWifi in all areas
  • Convenience store on siteConvenience store on site
  • Pet friendlyPet friendly
  • Air conditioningAir conditioning
Guest ServicesGuest Services
  • Suit pressSuit press
  • Private check-in/outPrivate check-in/out
  • Business centerBusiness center
  • Express check-in/outExpress check-in/out
  • Daily housekeepingDaily housekeeping
  • Currency exchangeCurrency exchange
  • Fax/PhotocopyingFax/Photocopying
  • ConciergeConcierge
  • Dry cleaningDry cleaning
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • 24-hour front desk24-hour front desk
  • Ironing serviceIroning service
  • Room serviceRoom service
  • Car rentalCar rental
  • Babysitting/Child servicesBabysitting/Child services
  • Baggage storageBaggage storage
  • Tour deskTour desk
  • LaundryLaundry
  • Invoice providedInvoice provided
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • CCTV in common areasCCTV in common areas
  • Security alarmSecurity alarm
  • Fire extinguishersFire extinguishers
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Linens, towels, and laundry washed in accordance with local authority guidelinesLinens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companiesProperty cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areasPhysical distancing in dining areas
  • Food can be delivered to guest accommodationFood can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • First aid kits availableFirst aid kits available
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Process in place to check health of guestsProcess in place to check health of guests
  • Thermometers for guests provided by propertyThermometers for guests provided by property
  • Access to healthcare professionalsAccess to healthcare professionals
  • Physical distancing rules followedPhysical distancing rules followed
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Payment Policy
Payment Policy
Credit card required
Pet Policy
Pet Policy
Pets are allowed and charges may apply.
Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. please contact the property for more information, when traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. please note that a maximum of 1 pet is allowed. please note that the property can only allow pets with a maximum weight of 10 kilos.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
Codice Identificativo Nazionale (CIN): 048017-ALB-0453, IT048017A1WEOSWDFF

Reviews

Value for money:
8.84
Location:
9.35
Staff:
9.53
Facilities:
8.93
Comfort:
9.16
Cleanliness:
9.17
Panayiotis
Mar 22, 2026 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location was great, the hotel is very good for its location and value for money. Everyone was great including our waitress during breakfast Gulia.
Negative: The room temperature couldn't be set appropriately due to air-conditioning not working during that time of the year. But there were some warmer days that made the room feel hot.
See All Reviews

Room Arrangement

Room InfoFacilities
Comfy
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Spacious
Room Type: Triple
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bathtub, Bathtub or shower, Bidet, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double with City View
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

View

City view

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Single Room
Room Type: Single
Room Size: 12 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Classic Double or Twin Room
Room Type: Twin/Double
Room Size: 18 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Smart Double or Twin Room
Room Type: Double
Room Size: 15 m2
2 Twin bed(s) Bed
Smart Double or Twin Room

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bathtub, Bathtub or shower, Bidet, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Telephone, Flat-screen TV, TV, Satellite channels, Mobile hotspot device

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar

Bathroom

Shampoo, Hairdryer, Body soap, Free toiletries, Toilet, Toilet paper, Towels, Shower, Bidet, Bathtub or shower, Private bathroom, Shower cap

General

Hardwood or parquet floors, Smoke Alarm, Heating, Soundproof, Safe, Key card access, Air conditioning, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Wardrobe or closet

Accessibility

Emergency cord in bathroom, Accessible by elevator

Room amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this c-hotels Diplomat pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at c-hotels Diplomat?

Check-in time for c-hotels Diplomat starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the c-hotels Diplomat have a swimming pool?

No, this c-hotels Diplomat does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in c-hotels Diplomat?

Best-rates for the c-hotels Diplomat starts from $282 per night with includes Air Conditioner, Sports/Activities, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bar, Entertainment, Breakfast, Child Friendly, Restaurant, Guest Services, Internet, Kitchen, Laundry, Pet Friendly, Transportation/Shuttle, Fireplace/Heating, Toiletries with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is c-hotels Diplomat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the c-hotels Diplomat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the c-hotels Diplomat is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the c-hotels Diplomat?

Based on the information reported by the owner or manager, the c-hotels Diplomat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for c-hotels Diplomat?

Based on the information reported by the owner or manager, details for the cancellation policy for the c-hotels Diplomat are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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